Caliber - Austin - Ben White
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very professional and responsive, unlike Service King who did a terrible job of service and I had to switch to Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will absolutely recommend
Repair Quality - 5.0/5.0 -
Great service, very timely repair and my truck looks great
Customer Service - 5.0/5.0 -
Was Always kept well informed on the progress of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy that they deferred one of the repairs to BMW because of the complexity of the convertible top.
Customer Service - 5.0/5.0 -
Very pleasant and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I head a deadline and they met it. It was such a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jamal gave outstanding Customer Care. Informed me daily of progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was well done.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had to take my car in twice because the repairs weren't done properly the first time.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was still broken glass in my vehicle...on back seat...floorboard...and in storage well. I would have thought it would have been a given that it would have been removed.
Customer Service - 5.0/5.0 -
Damon is great!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Two plastic parts at the bottom corners of the windshield weren't properly installed, so when I noticed they were loose, I had to pop them back into place myself.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
window will not roll all the way down. I have to take it back
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everything was great except for the last interaction. I waited over an hour when I came to pick up my car and was told different things. First I was told the car was parked in but later I was updated and told the keys had been taken home by the detailing person. So I had to wait over an hour because of a mistake. And it felt disrespectful that I was lied to at first.