Caliber - Austin - Ben White
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
I believe caliber collision does a great job with my repairs and they have done them in the past. The damage being from two separate insurance things made this difficult but I would still recommend going to caliber
Repair Quality - 4.0/5.0 -
Repairs seem to be working well. Some residue was left on my car I’m assuming from tape. But overall I am satisfied with the repairs
Customer Service - 4.0/5.0 -
I am satisfied with the repairs they appear to be done well. There was some tape residue left on my car as well as some parts left in my car. Josh was very helpful getting a spare key for my car since it had been damaged in the repair process. Insurance was difficult but I felt like I had to chase down insurance in order to get my car back a few days after promised.
Returned Clean
My Experience - 5.0/5.0 -
Once Josh was on the job, I was kept aware of what was happening.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far. Still more parts missing.
Customer Service - 5.0/5.0 -
Josh was great.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Cars making weird noises from inside the panels
Customer Service - 0.5/5.0 -
Bottom is completely dragging still
Returned Clean
My Experience - 5.0/5.0 -
Bri was the absolute best!
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Bri was wonderful! Great customer service. My car looked brand new. So shiny!
Customer Service - 5.0/5.0 -
Bri was the best
Returned Clean
Likely to Recommend - 5.0/5.0 -
for sure!
Repair Quality - 5.0/5.0 -
great customer service by Brie
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just wanted to say from meeting Lana I hope I’m saying her name right,but her and Bri were amazing and very helpful! Thanks again my friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lana and Bri were so amazing to work with they were both super helpful! Thanks again my friends
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bri was amazing!!!! She did such a great job of communicating and giving me updates the entire time Jeff was being fixed. Jeff looks and drives great now!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The vehicle bed liner wasn’t cleaned. Footsteps on the tailgate and coating. The sticker on the windshield wasn’t taken off. The trailer hutch was taped off. It’s the little things that make the difference.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Thx for the follow up and finishing our requested revisions.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Communication Customer Service Great Flexibility
Customer Service - 5.0/5.0 -
Refer to previous comments.?
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Joshua was very nice to work with. Efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice folks and a fast quality repair. Thanks Josh for make it as smooth as possible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Loved it!
Customer Service - 3.0/5.0 -
They seemed busy but still able to answer my questions
Returned Clean
My Experience - 5.0/5.0 -
Loved how fast the service was! My car was repaired so fast and I really loved how easy it was to coordinate a rental car pick up and drop off with Enterprise. I’ve already recommended to friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darren was very helpful and made sure to keep me updated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bri Cavazos did a fabulous job.
Returned Clean
My Experience - 5.0/5.0 -
Repairs completed very quickly Staff very friendly