Caliber - Austin - Ben White
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Darren and his team did a great job of keeping me updated throughout the repair process. My Element looks as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommend highly!!
Repair Quality - 5.0/5.0 -
Beyond the best service in every aspect of taking care of our claim. Joshua Carpenter is a reflection of quality and excellence we experienced at Calibre Collision. The front desk staff, phone answering service displayed the same high level of customer respect. I am 80 yrs old, hearing handicapped, yet patience and respect present in collaborative conversations. I value and appreciate the respect demonstrated by staff and representative Joshua Carpenter.
Customer Service - 5.0/5.0 -
Refer to previous comments of commendations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk customer service was superb
Returned Clean
My Experience - 5.0/5.0 -
Bri was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with Joshua was a pleasure. He kept me up to date on everything that was occurring with my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
90% of the work was great however my left exhaust wasn’t left looking the same as the right exhaust. Matt claimed it would be in in 2 weeks it’s now been 3 and nothing. I’m getting a little annoyed now.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with the work done and communication. Kept me up to date about the process. When they told me my car was ready, it was ready. They did not have to change pickup times for anything. The work that was done is clear how good it is. Excellent service
Customer Service - 5.0/5.0 -
Very transparent and clear about times. Kept me up to date on the process of my car repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joshua Carpenter was exceptional! Communication was superb and the car was done way ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joshua C was excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joshua was great. Took me thru the process and made it easy for me to understand. Car was ready less than a week! Wow that’s service! Thanks Joshua!
My Experience - 5.0/5.0 -
Joshua was amazing. Car looks great, his service was great, and I really appreciated his attitude. Weird thing to say about someone I met for all of 5 minutes, but Joshua seems like a genuinely good guy who cares about the work he puts his name on. This is the kind of guy you want representing your company and the kind of guy I want working on my truck. Give this man a raise.
Likely to Recommend - 5.0/5.0 -
Joshua Carpenter took great care of me and kept me updated and I appreciated that. Thanks!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The service and customer care was great ! Due to shipping situation which we understand the doors for repair came in later and it was a longer wait. There is some attachment coming out on the back left side eof car but it was communicated that we can come in when the new part comes in to replace it. Again overall satisfied with the customer care and service of caliber.