Caliber - Austin - Ben White

4.7 (6,943reviews)
94%
601 East Ben White Blvd,  Austin,  TX  78704

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car

Reviews (6,943)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I will recommend anyone ! And everyone!

Repair Quality

They did a fantastic job ! My car looks brand new again ! Matt was very nice and helpful all of the crew was nice and helpful! My car was ready way sooner than the estimated date now I’m back on the road and happy !

Customer Service

Returned Clean

My Experience

Wonderful experience thanks to Joshua! He went above and beyond the call of duty - helping this mom with full hands transfer all the stuff between cars, giving me timely updates on repairs, and making things extremely efficient to reduce how many days I needed a rental car. He was truly amazing!!! I cannot say about good things about him and my experience at Caliber. Thank you, Joshua!! Would recommend 10/10

Likely to Recommend

Repair Quality

Caliber was amazing and the person I worked with Joshua went above and beyond the call of duty to make it a wonderful experience for me and my two year old.

Customer Service

Joshua was amazing! Helpful, proactive updates, went above and beyond in every way. Adore him!!

Likely to Recommend

Repair Quality

Joshua was amazing from the very beginning to the very end. He went way above and beyond in assisting us with both the Audi dealer and the third party Insurance company that was paying. The quality of the workmanship appears to be top notch as well.

Customer Service

Again, Joshua was amazing and his extra effort did not go unnoticed by us and hopefully it does not go unnoticed by his management.

Returned Clean

My Experience

The moment I came in I was greeted and welcomed everyone I met was nice and respectful. Bri kept me informed about the whole process at all times. If any changes or wrong parts came in she also let me know which I appreciate! Bri also waited for me after hours so I could come get my vehicle. Thank you for the great service 100% recommend Caliber and Bri!

My Experience

My Experience

Excellent communication and workmanship!

Likely to Recommend

Repair Quality

Excellent service and communication! Very quick repair also.

Customer Service

Returned Clean

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Repair Quality

Excellent customer service and work

Customer Service

Likely to Recommend

Repair Quality

Great service. Very prompt. Kept me informed

Customer Service

Returned Clean

My Experience

Great service!:)

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Joshua was very kind and assured me that my car was in good hands. His attention to details of my car demonstrated professional work

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Repair Quality

Customer Service

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Repair Quality

Bri and the team were phenomenal! They communicated every step of the way and they kept me informed on a daily basis.

Customer Service

Returned Clean

My Experience

Very good service. Josh Carpenter was very professional.

Likely to Recommend

Repair Quality

Great work and very timely. Josh Carpenter was very professional.

Customer Service

Returned Clean

My Experience

Have used this facility in the past. Bri Cavasos is fantastic. Timely communication all thru the process lasting be know status reports and the car was finished a day early! This is my go to place for body work. Great place, great people !!!

Likely to Recommend

Repair Quality

Service, great, work great, Bri Cavasos great

Customer Service

Returned Clean

My Experience

Perfect repair and savvy management of claim

Likely to Recommend

Definitely

Repair Quality

The team went above and beyond what I expected in the areas of communication, service and speed.

Customer Service

Matthew did an excellent job taking care of my vehicle.

Returned Clean

My Experience

Great customer service from intake throughout the process to the return.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an awesome experience. The tech assigned to my vehicle was very professional, kind, cordial, and made everything very easy. My repair was done well before the quoted date, the repair exceeded my expectations, and he ran my rental back for me to save my time and money on an uber. Additionally, my rental got a tow sticker on it the day I had to return it, and the agent assisted by removing it for me before returning the rental since I didn’t have the necessary blade to do so. I would 1,000% trust them with any of my future repairs.