Caliber - Austin - Hunters Chase

4.8 (2,080reviews)

95%

(512) 258-4153

12126 Hunters Chase Dr, Austin, TX 78729

95%

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12126 Hunters Chase Dr
Austin, TX 78729

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About Caliber - Austin - Hunters Chase

See Photos

12126 Hunters Chase Dr
Austin, TX 78729

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,080)

Sort By:
Newest
Rating

1,750 Customers Rated

5 Stars

69.9% Complete

(1453)
4 Stars

8.9% Complete

(185)
3 Stars

1.9% Complete

(39)
2 Stars

1.6% Complete

(34)
1 Star

0.5% Complete

(10)
< 1 Star

1.4% Complete

(29)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than expected upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, exceeding customer expectations. The team was widely recognized for professionalism, friendliness, and going above and beyond. A few customers noted areas for improvement directly from their feedback, including occasional delays, incomplete repairs at pickup, and inconsistent interior cleanliness upon vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"... finally to the attentive manager overseeing the process—every step of the experience was exceptional. It was a wonderful experience!" Read more

"... even cleaned it inside and out. I truly felt that they treated my car as if it were their own. I was deeply touched by their attention to detail ..." Read more

"If I could give Caliber Collision an 11 I would. They did a great job with my vehicle and their customer service is amazing."

"Top notch. I never had to call, ask a question, seek an answer... I always knew what stage of the ..." Read more

"The entire experience was clear and easy with exceptional communication and customer service - from scheduling, communications and work updates, updates, the quality ..." Read more

"To the exact date. I was incredibly pleased with this result."

"Vehicle is ready two weeks ahead of given date."

"6 days ahead of schedule"

"The repair looks good it just took a long time to get my car back."

"The job performed appears excellent, but it took almost 3 months to complete at a 2000$ rental car bill. The accident occurred at 3 mi per hour but required ..." Read more

"Perfectly. The right amount of notifications. They did not blow up my phone with updates, but provided timely and significant ..." Read more

"I received text updates every few days about the vehicle's progress during repairs."

"... defects and quality was held to the highest standard. Communication was upheld on the exact dates I was provided and the process was very smooth. Outstanding work ..." Read more

"... is great and the paint matches perfectly but the customer service and communication were the best part. I was kept informed throughout the repair and every ..." Read more

"No communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... finally to the attentive manager overseeing the process—every step of the experience was exceptional. It was a wonderful experience!" Read more

"... even cleaned it inside and out. I truly felt that they treated my car as if it were their own. I was deeply touched by their attention to detail ..." Read more

"If I could give Caliber Collision an 11 I would. They did a great job with my vehicle and their customer service is amazing."

"Top notch. I never had to call, ask a question, seek an answer... I always knew what stage of the ..." Read more

"The entire experience was clear and easy with exceptional communication and customer service - from scheduling, communications and work updates, updates, the quality ..." Read more

"To the exact date. I was incredibly pleased with this result."

"Vehicle is ready two weeks ahead of given date."

"6 days ahead of schedule"

"The repair looks good it just took a long time to get my car back."

"The job performed appears excellent, but it took almost 3 months to complete at a 2000$ rental car bill. The accident occurred at 3 mi per hour but required ..." Read more

"Perfectly. The right amount of notifications. They did not blow up my phone with updates, but provided timely and significant ..." Read more

"I received text updates every few days about the vehicle's progress during repairs."

"... defects and quality was held to the highest standard. Communication was upheld on the exact dates I was provided and the process was very smooth. Outstanding work ..." Read more

"... is great and the paint matches perfectly but the customer service and communication were the best part. I was kept informed throughout the repair and every ..." Read more

"No communication"

Ilianna (Toyota owner) reviewed 8/6/26

James (Mercedes-Benz owner) reviewed 8/6/26

Lilia (Ford owner) reviewed 8/6/26

Great job! And, it was great experience with Caliber employees!

Scott (BMW owner) reviewed 8/6/26

Pallipet (Acura owner) reviewed 8/6/26

Anonymous (Kia owner) reviewed 8/6/26

Read my opener. 100 percent would recommend.

I am very happy with the professionalism I witness with Caliber Collision, I was working from out of state with them to repair one of my fleet vehicles, it went as easy as it could have, timing was point on, and the work was all done right the first time. I highly can recommend them and will use them again if needed. Thank you.

Grate communications.

Dylan (Nissan owner) reviewed 8/3/26

Dylan (Hyundai owner) reviewed 8/3/26

Wesley (Toyota owner) reviewed 7/31/26

Appreciate Pablo’s efficiency and professionalism! Thank you to Calibwr for getting my car repaired faster than anticipated, and for the cleaning which is a bonus.

Amaal (Nissan owner) reviewed 7/31/26

Andrew (Ford owner) reviewed 7/30/26

Caliber's ablity to repair a Ford F-150 with aluminum bed is unmatched in central texas

Our service manager searched and found a quaility pick up bed, had it painted to match and a used by very good tail gate the works very well.

The repair of my 2015 F-150 showed amazing quality, care and attention to details. The truck looks prefect ..again!

Suresh (Honda owner) reviewed 7/30/26

I am giving 8 because it took longer than expected otherwise I am fully satisfied

Chad (Kia owner) reviewed 7/28/26

Ready to help and get your car back to beauty again.

Colin (Mercedes-Benz owner) reviewed 7/27/26

The repair is great! Looks better than new!

Joseph (Ford owner) reviewed 7/27/26

Kathryn (Chevrolet owner) reviewed 7/24/26

Staff was very communicative about the repair process, super helpful working with the insurance company, and went above and beyond addressing issues when I picked up the car to make sure everything was right.

Michael (Ford owner) reviewed 7/24/26

Jessica (Mitsubishi owner) reviewed 7/24/26

Makayla (Hyundai owner) reviewed 7/24/26

Patricia (Nissan owner) reviewed 7/23/26

I was very impressed with every aspect of their service. They communicated with me throughout the process and my car looks perfect again. Thanks to Pablo, I will definitely recommend Caliber to my family and friends. 10 STARS 👍🏼

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Austin - Hunters Chase

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Austin - Hunters Chase

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,080)

1,750 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 1.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0