Caliber - Austin - Hunters Chase

4.8 (2,117reviews)
95%
12126 Hunters Chase Dr,  Austin,  TX  78729

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,117)

Likely to Recommend

Repair Quality

The repair service was great. But the car wash was not great. There was a lot of cleaning solution stains on the interior, especially on the inside of the doors.

Customer Service

The repair service was great. But the car wash was not great. There was a lot of cleaning solution stains on the interior, especially on the inside of the doors.

My Experience

Likely to Recommend

Repair Quality

Our car has an issue with the door pieces popping off from the door as well as currently my driver side rear window no longer rolls downs.

Customer Service

Returned Clean

My Experience

Everyone was friendly from start to finish.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an amazing experience with Caliber Collision! From start to finish, the entire process was smooth, professional, and stress-free. The team kept me informed every step of the way and made sure all my questions were answered. A special thank you to Mr. Pablo for his outstanding customer service. He went above and beyond to make sure everything was handled quickly and correctly. He was friendly, knowledgeable, and genuinely cared about helping me. It’s rare to find someone who takes that much pride in their work and treats customers with such respect. My vehicle looks fantastic, and I couldn’t be happier with the results. I highly recommend Caliber Collision to anyone needing repairs. Ask for Mr. Pablo, you’ll be in great hands!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Worked with Mike he made sure to update me about my vehicle and made it a seamless process

Likely to Recommend

Repair Quality

Customer Service

Everyone was so helpful and made this an easy process! Worked with Mike at this location

My Experience

Very nice and quick

Likely to Recommend

Repair Quality

They were very patience and with timely updates and took very short to fix all the repairs and retuned

Customer Service

My Experience

Thanks for completing the job in a timely manner.

My Experience

Fidel and Pablo were genuinely interested in helping me get my car repaired. This is my third repair over the years from this location. They have always done an excellent job and kept me informed about the progress.

Likely to Recommend

Highly recommend them.

Repair Quality

This is the third time over the years that this particular Calibre Collision has repaired my car. They always do an excellent job and are really great at communicating with you along the way regarding the progress of the repairs. I couldn't be happier.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mike was awesome! He kept us updated on the progress of the repairs. Very polite and professional.

Likely to Recommend

Repair Quality

The repair looks good it just took a long time to get my car back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Certainly would recommend Caliber

Repair Quality

Whole process was painless and easy. Quick too.

Customer Service

Communication was good and timely

Returned Clean

My Experience

I greatly appreciate the very fast turnaround on getting my F150 repaired. Thank you!

Likely to Recommend

I have used Caliber before and they’ve always done a great job.

Repair Quality

Thanks for getting my F150 repaired so quickly! The truck looks great!

Customer Service

The team at Caliber kept me informed and always took time to answer all my questions.

Returned Clean

My Experience

Mike was great! He was very communicative throughout this entire process of getting my repair. Sofia was also very kind and helpful quite a bit with the final processing. All around this was a great experience, and I will recommend you personally as well as online. Keep up the great work! I appreciate you all.

Likely to Recommend

I would highly recommend this location. Keep up the great work team

Repair Quality

These repairs turned out better than I expected!

Customer Service

Both Mike and Sofia, as well as everyone else I interacted with in the shop were very nice. I can tell customer service is trained well with this company

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I look better than new . the work is very professional thanks

Likely to Recommend

Repair Quality

They are very professional and I look very good, better than new.

Customer Service

Very good job.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car was repaired properly and expeditiously.

Customer Service

They were very communicative and went above and beyond.

Returned Clean