Caliber - Austin - Hunters Chase
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Responsive, thorough and faster than initially estimated. Took a month to get an appointment from November to December, but I'm happy to have my car back for Christmas
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Took more than a month to get my car repaired. I have to call many times to figure out updates in the care repair. Caliber would not return call.
Likely to Recommend - 4.5/5.0 -
I really liked the friendliness of the shop. The receptionist was very friendly as was the gentleman that wrote up my estimate. The shop was very clean and stocked up with coffee and a few snacks.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and took care of getting my rental car back to Enterprise without me having to lift a finger. My car was the cleanest it has been in years when I picked it up. It felt like a new car!
Likely to Recommend - 5.0/5.0 -
They do an awesome job there and I would recommend friends and family.
Repair Quality - 5.0/5.0 -
I was very happy with the job they did.
Customer Service - 5.0/5.0 -
Very professional and they kept me updated. Danny was very professional. Stephanie was awesome. Great place to take your car to get repaired.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Body work was excellent. But when rim was replaced on driver's front side wheel, only 3 lug nuts were used. If the tire hadn't made strange noises before I started out on 600 mile trek home, that could have caused an accident on the intersrate.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with both the professionalism and the attention to detail in fixing up my vehicle. Daniel was excellent at giving updates and making sure all details were covered in restoring my vehicle back to the way it was and looking even better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I brought my vehicle to your shop with front end damage, and I was told that my vehicle was ready and now my tail lights don't work please call me when you actually have everything fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Daniel was very good to work with.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took 2 weeks longer than projected. I was not given timely updates.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber Collision did a quality repair and worked with my insurance company to file claims for additional work which was needed. I am very satisfied and would recommend them to friends and neighbors.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks good so far and Kelly and the staff were professional and kept me updated on the status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The actual repair of my vehicle was very good. The car sat for a week at the facility before they even had the parts in. I scheduled 3 weeks out and asked to be notified if parts were not in so my family was not down one car. Also, the car was returned with a very dirty interior. I took photos and tried to send them via the text message we had been communicating with but was unable to deliver. The repair was good but I would not return or recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
There is a weird flapping noise when I drive my car now.
Customer Service - 3.5/5.0 -
I had to call to get updates once we past the estimated completion date.