Caliber - Austin - Hunters Chase
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint and body work looks good. Technician forgot to put on a lugnut after removing the tire. I found a piece of rubber weather striping on the floor of the car that had not been re installed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have! I have had a lot of friends and family ask where I got my car fixed and I'm happy to tell them with Danny at Caliber.
Repair Quality - 5.0/5.0 -
My vehicle looks brand new and like I never had an accident!! I am extremely satisfied!
Customer Service - 5.0/5.0 -
Daniel (Danny) kept me informed about my car and gave me realistic deadlines.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and took the time to correct mistakes that were missed.
Customer Service - 5.0/5.0 -
Daniel was very responsive and was always keeping me up to date on progress.
My Experience - 5.0/5.0 -
The text updates were assuring that progress was being made towards the quoted date of completion. Staff was courteous and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and met the repair time line originally quoted
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
After loosing my truck 2 times and not knowing if it was even on the lot, I was told they had to send it to another shop because of the airbags. We couldn't find another Caliber Collision willing to take it for a while so Geico pulled the truck from Caliber and sent it to a different company that isn't afraid of airbags and could work on it right away without loosing it. Sounds to me like they accepted it with hopes of more front end body work and then realized after seeing it that the pay for them wouldn't be as much since most the damage was airbags. After all this, Geico still had to pay to have the truck released. Not very happy with Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys have exceeded my expectations! I am blown away. I especially want to say thank you to Kelly for the great work he has done on my car. Thanks a bunch, Kelly! Give Kelly a raise. Seriously.
Likely to Recommend - 5.0/5.0 -
Kelly has EXCEEDED my expectations. Very happy with the results! Give Kelly a raise.
Repair Quality - 5.0/5.0 -
Kelly has EXCEEDED my expectations. Very happy with the results! Give Kelly a raise.
Customer Service - 5.0/5.0 -
Kelly has EXCEEDED my expectations. Very happy with the results! Give Kelly a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The front reception lady is slightly grumpy when calling but my main guy was very pleasant.
My Experience - 5.0/5.0 -
Beautiful repair work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic customer service!! Went above and beyond! Very responsive when I called to check on my car. I think the guy's name was Danny! So nice and put me at ease right away. If the world was full of Dannys, it would be a happier less stressful place for sure!! Thank You Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a nice job on the repairs and most importantly it was completed as promised. About 2 weeks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I received no phone or text updates of the progress of my vehicle's repair except for the call I got telling me it was ready for pickup. I called several times and was greeted with courtesy and given comprehensive updates.