Caliber - Austin - Hunters Chase
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were very nice and I felt like they cared to fix my car
My Experience - 5.0/5.0 -
Kelly and team we’re very helpful and seemed to actually care about me and my vehicle. Professional but also personal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Was grateful to get my vehicle taken care of so quickly and efficiently.
Repair Quality - 5.0/5.0 -
Quick and helpful!
Customer Service - 5.0/5.0 -
Called me along the way during the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate that Kelly (Production Manager) went above and beyond by providing me a courtesy ride to collect the truck. That was greatly appreciated due to constraints with which I was working relative to limited drivers & vehicles. This is but the latest of positive experiences with Caliber Collision. Please don’t misunderstand me that we hope there are no future requirements - but if so, we welcome again working with you.
Likely to Recommend - 5.0/5.0 -
I am happy to serve as a reference customer.
Repair Quality - 5.0/5.0 -
Though not a “once and done” evolution I recognize the complexity of the process - particularly when insurance companies are in the mix dictating aspects. In the end the local team at Hunter’s Chase went above and beyond to make it right.
Customer Service - 5.0/5.0 -
Following from prior comment - the level of attention, responsiveness and execution was strongly differentiated in a positive way from what has become the norm. I appreciate the efforts on the part of the team to not only repair my vehicle to a high standard but also in assisting with the logistics of vehicle collection and delivery.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Process took too long. I had no rental vehicle for 10 days while repairs were being done.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Invoice said alignment was done, it wasn’t, car leans right, and steering wheel. Called to bring car in, never replied. Also, my interior leather is damaged and picked off on the door.
Customer Service - 2.5/5.0 -
Haven’t gotten a call back to bring back car
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EXTREMELY SATISFIED
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have done
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing such an excellent job on my car repair. It looks great and the service provided from day one was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work but very time consuming. It took 4 weeks and 3 days to complete!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Gabriel was responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like it never happened!