Caliber - Austin - Menchaca
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Edward was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Edward was very professional and great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of repair is awesome.
Customer Service - 5.0/5.0 -
Brandon Mercado was professional, experience and friendly.
My Experience - 5.0/5.0 -
Brandon was just the best: kind, great communication. Everyone in the office were also super helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied with the service at Caliber Collision on Menchaca! They repaired my car in just four days, delivering it well ahead of the original ETA after I asked if an earlier completion was possible. Brandon handled my car with utmost professionalism, keeping me informed on progress throughout the process. Exceptional customer service and quality craftsmanship—I would highly recommend this shop to anyone in Austin.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Only if you want to have to advocate for your self to prove sloppy work and bring it back to fix what should have been done right in the first place.
Repair Quality - 3.0/5.0 -
Brandon was friendly and communicated well. The work was completed on time. Unfortunately I am having to take it back for additional polishing because the paint is dull.
Customer Service - 3.5/5.0 -
Brandon was very good, he even went out of his way to make sure my ceramic coating was covered by insurance. He did not however ensure that the paint was properly polished. When I pointed out that it looked dull the first time he made an excuse and did not acknowledge the issue. As a result I am having to bring the truck back in a for a full day to fix dull paint which was confirmed by my detailer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes, Jed @ Caliber Collision on Menchaca Rd. was very accommodating & the estimated time for repairs was spot on, even completed repairs a day early which saved me the cost of rental. I live very close & convenient. This is my 3rd time using this location👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandon my service rep was great. Communication was great and the job was done in a few day. The Manchaca location is the very best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great finished product. Very professional and on time
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Very professional and prompt
Customer Service - 5.0/5.0 -
Very professional and prompt
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job on my car very satisfied looks brand new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience from start to finish. The entire process was incredibly easy, from making an appointment and dropping off my car to having Enterprise pick me up for my rental. I really appreciated the consistent updates throughout the repair, so I always knew exactly what was happening and what to expect. Brandon, my service advisor, was excellent and made the whole experience smooth. They took great care of my belongings, cleaned my car, and did a great job with the repairs. Everything that was damaged and repaired was clearly explained to me when I picked it up. Overall, the communication, service, and quality of the work were excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My mechanic, Brandon, was extremely helpful. Kept me informed throughout the process. Got my car back on time clean and he was extremely helpful. Made the repair experience very easy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good, very courteous staff and car was super Clean, thank you
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good work good time
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Match original great and was very timely and informative
Customer Service - 5.0/5.0 -
Great