Caliber - Austin - Menchaca

4.8 (6,807reviews)
96%
6222 Menchaca Rd,  Austin,  TX  78745

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (6,807)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting their vehicles look better than new after repairs. The staff receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and proactive contact throughout the repair process. Timeliness is another key positive, with many repairs completed ahead of schedule and customers being kept well-informed of any delays. The quality of workmanship is frequently described as outstanding, with excellent paint matching and attention to detail. Additional touches like vehicle cleaning and courteous service create memorable experiences that drive strong customer loyalty and recommendations.
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"My car looks beautiful! Even better than before the accident! The staff was professional and friendly. ..." Read more
"Very professional. Quick. Very detailed and kept me updated everyday. Very happy"
"... everything they needed to do and the approximate cost. The work done was excellent. I would recommend them to anyone. I, however, hope to not need their services ..." Read more
"Service was beyond expectations. The scale needs to go to 12"
"... letting me know the status of my car repairs.....plus my car looks beautiful! Caliber Collision is top notch!!!" Read more
"Repair was quick and ready a day earlier than expected."
"... useful. I was out of town for most of this job so timing of completion was perfect" Read more
"Its was ready one day before they promised."
"My Toyota Tacoma returned earlier than expected looking absolutely awesome."

My Experience

The team quickly got the repair done and gave me a very fair quote/price.

Likely to Recommend

I've already been recommending Caliber to friends.

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Customer Service

Returned Clean

My Experience

Communication was prompt. Repair work was excellent. Drop off and return were a breeze.

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My Experience

Branden was extremely helpful and I am very satisfied with his help.

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This is the third time I've used Caliber Collision and each time the experience has been excellent. I would definitely recommend!

Repair Quality

Great workmanship!

Customer Service

Top notch customer service from Brandon.

Returned Clean

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My Experience

Kept me updated and provided a seamless process at the beginning and closing of transaction. Also great timeline. The car looks as new. Thanks!

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My Experience

Brandon kept me informed every day and the receptionist knew my name when I came to pick up my car. I have already sung your praises at my work. Thank you!

My Experience

Very kind and very professional

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Returned Clean

My Experience

I can honestly say that my service advisor did an extraordinary job at keeping me updated with everything I had questions about and even just to let me know where my car was in the process, thank you again Mr. Jed!!!

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Repair Quality

Everything is perfect , my service advisor Jed did an amazing job with the quality control and care of my car i definitely would recommend others to coming by

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Returned Clean

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Brandon was an excellent customer rep to work with!

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Caliber Collision was amazing! The communication was excellent!

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Returned Clean

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Returned Clean

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Returned Clean