Caliber - Austin - North Lamar
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff is AWESOME! They are very friendly, informative, handled problems if there were any in a timely and professional manner. My car looks soooo good, they did a Great job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair done in 2 days! Prompt n courteous service from Carlos n Micah
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Rear bumper replaced -looks like new!
Customer Service - 4.5/5.0 -
Knowledgeable and polite.
My Experience - 5.0/5.0 -
Great work fast very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
As far as I’m concerned, CALIBER is the BEST. Excellent customer service, mechanical repairs are correct the first time, bodywork always looks like the original, off the factory line!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Insurance vs personal cost
Repair Quality - 4.0/5.0 -
Time will tell
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I truly appreciated my service advisor Datron. Not only did he instill confidence that my vehicle was well taken care of apart from the result but I admired how personable he was.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m grateful for how my car was so well taken care of. Datron couldn’t have been a better service advisor thank you for being so diligent!
Customer Service - 5.0/5.0 -
My service advisor was very personable and made sure to be as accommodating as possible
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished early - great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Natalie was great! It was a seamless experience and the car looks great. Communication was good, and timing was impressive. Would recommend your shop to anyone who asks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Datron is a great service rep. He answered all my questions and got some info on work that needed done outside of my initial claim. Got my truck back three days before expected due date. Would recommend Caliber to anyone!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will not.
Repair Quality - 1.0/5.0 -
They put two dents in my car on the opposite side that they were fixing. Very unhappy.
Customer Service - 2.5/5.0 -
Very nice, but customer service being that didn’t fulfill there obligation.
Returned Clean
My Experience - 5.0/5.0 -
The entire process to get my Jetta repaired went super smoothly with the help of Datron. He went above and beyond! I appreciated his kindness and care when it came to making sure everything went absolutely perfect. He ordered my needed tire from Discount Tire (so that I could easily repair it under my warranty) and even let me pick up my car 30 minutes past closing time. I had a great experience :) Thank you Datron!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great team that did a great job. I really appreciated their patience. Dealing with insurance created some confusion but it all worked out in the end.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and even cleaned the car! The repair looks great too!