Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the great service and body work.
Customer Service - 5.0/5.0 -
Awesome
My Experience - 5.0/5.0 -
roy was very communicative and the repair was quick
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My service advisor Roy was courteous, professional and kept me apprised throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian Paz was courteous and professional and Caliber repaired the car earlier than expected. I am very pleased with the whole experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and professional staff. Car fixed in a timely manner.
Customer Service - 5.0/5.0 -
See earlier comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian kept in touch, answered any questions or concerns I had. Front desk representative was also very nice. Very friendly staff! They washed and cleaned the truck before pickup. If I need an auto body shop, I know where to go!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my first time getting into an accident, and caliber collision made my experience super easy. They worked so hard on my car. Brian treated me very well and was very honest and helpful, he updated me every time my car would be worked on. In less than a week my car was done and my car looks brand new! Definitely recommend these guys!! Big shout to everyone that helped and fixed the car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job and completed the repairs a week before I was expecting
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making the scrape dissappear.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great service, love the way it came out
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Roy and the team were kind, and they were clear about what to expect. They got my car back to me in the time they quoted me too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roy was kind, clear about what to expect, and the team moved really quickly.
Customer Service - 5.0/5.0 -
Again, Roy was kind, and clear about expectations.