Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I have to say the whole team there is amazing . From Valerie being helpful from the first appointment set , Roy meeting with me and setting expectations . Who can say they had a good experience at a body shop ? Me . Thanks to the whole team from start to in between and delivery everything was great !! Seriously felt seamless and painless .
Likely to Recommend - 5.0/5.0 -
I was trying to go to a different shop but in the future if I have an issue I feel comfortable going here . This team in place is rock solid .
Repair Quality - 5.0/5.0 -
Everyone was great . From Valerie setting my appointment to Roy setting expectations. This was seamless and exceeded expectations. Everyone was so nice and help.
Customer Service - 5.0/5.0 -
Everyone was great . From. Valerie setting my appointment to Roy setting expectations. This was seamless and exceeded expectations. From the moment I walked in the door I’d be greeted and everyone is so attentive.
Returned Clean
My Experience - 5.0/5.0 -
Brian was absolutely amazing throughout this whole thing! Thank you so much for fixing my car up so well!
My Experience - 5.0/5.0 -
100% satisfaction
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Did a great job. Other then personal things coming up missing from the inside of the car
Repair Quality - 5.0/5.0 -
The car looks like it was never hit
Customer Service - 5.0/5.0 -
The service was great always kept me informed on whats going on and always answered any questions I had
Returned Clean
My Experience - 5.0/5.0 -
brian was so communicative and kind, and he made what can be an annoying process much easier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitivamente si lo haria
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Muy buen trabajo
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roy and the team at Caliber did a wonderful job. Finished on time and my car looks great. Second time I’ve trusted them with my car. Great folks.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The newly installed driver side light doesn't function properly the turning signal does not currently work as well as the under lights.
My Experience - 5.0/5.0 -
Thank you for the excellent service and timely updates. Shout out to Roy! He was super helpful. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good service helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication about the status of the repair. I was very satisfied with the repairs as well.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian was great! I was kept on the loop about the next steps and what was being done on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication and updates. Excellent customer advocate…