Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Frank was very well spoken and helpful to us. The manager Johan blew it out of the ball park. Tight deadline and their team got it done before the due date. Fantastic quality from the paint team as well in the time frame needed. 5 stars. Great job.
Likely to Recommend - 5.0/5.0 -
Great staff. Very professional.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Larry and Shannon are very personable and very friendly. Everyone says hello and help in any way they can. Great job.
Likely to Recommend - 5.0/5.0 -
After Johan was helping me he walked away for a second. In the short time, three employees made sure I had been helped. Great job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Fast turn around time and professional and. Urtious employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Larry Powers and Channon were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole staff was easy to talk to & were quick to answer any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were all very nice especially Larry. He made sure everything went well and I got out of there on time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.5/5.0 -
The team was great
Likely to Recommend - 0.5/5.0 -
as per the answers above
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Very Long wait to get car in and very long wait for repairs. there were mistakes and also things were stolen from glove compartment
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No way
Repair Quality - 0.5/5.0 -
$12,000 of repairs have taken two months so far and we still do not know when the vehicle will be ready. The insurance company has refused to pay any further on my rental car, so that expense is now coming out of my pocket. My customer service rep has not been helpful in moving things along or providing us with information.
Customer Service - 0.5/5.0 -
Not responsive - the only progress reports I receive are when I ask - often more than once. He is currently ignoring me.