Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
as per the answers above
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Very Long wait to get car in and very long wait for repairs. there were mistakes and also things were stolen from glove compartment
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No way
Repair Quality - 0.5/5.0 -
$12,000 of repairs have taken two months so far and we still do not know when the vehicle will be ready. The insurance company has refused to pay any further on my rental car, so that expense is now coming out of my pocket. My customer service rep has not been helpful in moving things along or providing us with information.
Customer Service - 0.5/5.0 -
Not responsive - the only progress reports I receive are when I ask - often more than once. He is currently ignoring me.