Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was great and Roy was very communicative and accommodating! Felt so thankful to have a team I can trust when going through stressful car repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was good and the repair was completed in the time we were originally told.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I wanted to share my positive experience with the team at Caliber Collision. Brian provided excellent customer service; he communicated clearly, kept me updated throughout the process, and ensured everything remained transparent and smooth. Thank you for the great work!
Likely to Recommend - 5.0/5.0 -
I would recommend everyone was friendly, the process was communicated very well, the vehicle was given back to me better than how I returned it.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and updates about the status of my vehicle
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with all the services I received. Everyone was professional, friendly, and provided excellent customer service. I had a wonderful experience from start to finish and would definitely recommend their services to others. Thank you for making my experience such a positive one!
Likely to Recommend - 5.0/5.0 -
I will definitely recommend
Repair Quality - 5.0/5.0 -
I was very satisfied with all the services that were done on my truck. The body shop did an excellent job, and I’m very happy with the quality of the work and the service I received.
Customer Service - 5.0/5.0 -
Customer service is on point
My Experience - 5.0/5.0 -
Roy and Valeria was great and helpful. They made it quick and easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super thorough and the process was very easy. Communication was awesome, I had no questions about anything because I was kept in the loop every step of the way. Roy was also great to work with and incredibly thorough. My Jeep looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a good job.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0 -
Happy
My Experience - 5.0/5.0 -
Brian Paez was wonderful . Great people to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Most definitely yes they do a amazing job and they are very professional and they give good customer services
Repair Quality - 5.0/5.0 -
I want to thank Caliber Collision, it my second time taking my car to Roy and he has done an amazing job. Thank you for your good customer service keep up the good job
Customer Service - 5.0/5.0 -
I want to thank Caliber Collision, it my second time taking my car to Roy and he has done an amazing job. Thank you for your good customer service keep up the good job
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Roy was amazing, great communication, quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roy is awesome, very good communication, came in with delivery early as well
Customer Service - 5.0/5.0 -
Roy deserves 100/10 rating for his communication
My Experience - 5.0/5.0 -
It took a little longer than I expected but I am happy that my car is working very well. I am also very happy that the technician kept me up to date on the progress of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision! Roy was especially helpful throughout the entire process. He kept me updated, answered all of my questions, and was always friendly and easy to communicate with. The entire team did an amazing job on my vehicle—it honestly looks better than it did before the accident! It was returned to me clean, smelling great, and you truly can’t even tell it was ever in an accident. I really appreciate the care and effort that went into my repairs and making sure everything was done right. Thank you, Roy and the entire Caliber team, for taking such great care of me and my vehicle!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
No hesitation. Caliber Collision is number #1.
Repair Quality - 5.0/5.0 -
The employees at Caliber Collision were friendly and very helpful. I especially, want to give recognition to the service member that helped me by the name of “Roy”. He sent me messages on a regular basis letting me know the process and timeframe work was done on my vehicle, until completion. He was exceptionally helpful and professional. “T4”
Customer Service - 5.0/5.0 -
Nothing short of incredible customer service and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing experience! Roy kept me informed every Tuesday and Thursday with consistent updates throughout the process.