Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
The work on my vehicle is not yet complete. Painting is incomplete and badge is missing. Rescheduling in process to complete work on car. There is still work to be done.
My Experience - 5.0/5.0 -
Very satisfied… again. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great results
Customer Service - 4.5/5.0 -
Transparent and communicative
My Experience - 5.0/5.0 -
Great customer service, incredibly fast and trustworthy people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Power quick and great results
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roy was amazing. Extremely thorough and super communicative throughout the whole process. Made it very easy and stress free for me.
My Experience - 5.0/5.0 -
Brian was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone on the team was very friendly and super professional. Care was put into the assessment of damage and the repairs. The work was completed in a shorter time frame than I anticipated. I’ve had experience with Caliber Collision in the past and I’m glad they are still serving Austin for insurance claim damages. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got it done quicker than i expected and it looks great!!
Customer Service - 5.0/5.0 -
Roy was very good about keeping me updated on the status of the repairs and just very professional and kind.
My Experience - 5.0/5.0 -
Roy was great and all were friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, also, professional service and workmanship on the vehicle\n You, you'll take good customer service and pride on what your task is. On each vehicle. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although the wait was long, the updates and service went beyond expectations! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roy and Valerie were so kind and kept me updated through the process as i requested. The team overall was great and im very satisfied with how my repairs went. Thank you !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Whole team was great !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything about the process was smooth. Everyone on the staff was extremely professional and friendly. I will be back for any repairs I need and recommend to friends! Thank you’
My Experience - 5.0/5.0 -
From the minute I dropped my vehicle off I was immediately taken care of. Roy answered all of my questions and concerns and kept me up to date every Tuesday and Thursday as he said he would and even provided me with updates in between. The best part about this whole process was that my Cadillac was done a whole week before the promised date and I was still able to use my car in my daughter's graduation photo shoot. Thank you Roy, and thank you Caliber Collison.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff + had I’m car in and out like a F1 pit stop. Quality of the repair was great
Customer Service - 5.0/5.0 -
Customer service was great. Very helpful and understanding