Caliber - Austin - Shelby Ln

4.8 (3,419reviews)
97%
1009 Shelby Ln,  Austin,  TX  78745

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,419)

My Experience

Roy and Valerie were so kind and kept me updated through the process as i requested. The team overall was great and im very satisfied with how my repairs went. Thank you !!!

Likely to Recommend

Repair Quality

Whole team was great !

Customer Service

My Experience

Everything about the process was smooth. Everyone on the staff was extremely professional and friendly. I will be back for any repairs I need and recommend to friends! Thank you’

My Experience

From the minute I dropped my vehicle off I was immediately taken care of. Roy answered all of my questions and concerns and kept me up to date every Tuesday and Thursday as he said he would and even provided me with updates in between. The best part about this whole process was that my Cadillac was done a whole week before the promised date and I was still able to use my car in my daughter's graduation photo shoot. Thank you Roy, and thank you Caliber Collison.

Likely to Recommend

Repair Quality

Friendly staff + had I’m car in and out like a F1 pit stop. Quality of the repair was great

Customer Service

Customer service was great. Very helpful and understanding

Likely to Recommend

Repair Quality

Customer Service

My Experience

Team was very professional and attentive with my vehicle. I appreciate the designated update times provided about the progress they had made with my vehicle which gave me assurance and ease of mind. Would recommend to anyone needing repairs!

My Experience

Thank you for taking great care of my terrain and keeping me updated all through the process. Roy was great and very knowledgeable through out the whole process. I’m extremely grateful for his help.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend anyone to go here and would return if I needed to.

Repair Quality

After I picked it up I noticed something that wasn’t right and it was fixed right away. Thank you!

Customer Service

As a repeat customer I am completely satisfied again with my service at Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Roman did a great job of keeping me updated on progress. The work was completed faster than I thought it would be and looked as good as new when I picked it up!

Customer Service

Returned Clean

My Experience

Roy was amazing in keeping in contact with us during our repairs!!!! Also the young lady checking us out was very attentive and helpful with making sure our rental made it back to Enterprise.

Likely to Recommend

Repair Quality

Customer Service

Roy is a Amazing person, he kept in contact with me throughout my repair!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Did a very good job

Customer Service

Did a great job

Returned Clean

Likely to Recommend

This location exceeded expectations! Glad I choose y’all!

Repair Quality

Customer Service

Roy helped me out and he was on point the entire process.

Likely to Recommend

Repair Quality

Amazing job and was fast .

Customer Service

My Experience

My Experience

Roy was respectful and tentative throughout the entire process of my repair and appointments. Thank you guys so much !

Likely to Recommend

Repair Quality

Repairs look fabulous

Customer Service

Roy was personable and respectful! He was great!

Likely to Recommend

Repair Quality

Excelente servicio! Se me entregó mi SUV completamente limpia y el servicio fue más rápido que la fecha estimada se me entregó 5 días antes de lo esperado así que eso fue excelente ! Se me mantuvo totalmente informada en todo momento de cada paso y proceso tomado definitivamente 100% recomendable Roy fue quien me atendió y excelente servicio al 100%!

Customer Service

My Experience

The car looks brand new inside and out. I appreciate the work that you’ve done for me. Thank you!

My Experience

Amazing work and communication! 10/10