Caliber - Austin - South Lamar

4.8 (15,392reviews)
97%
1804 South Lamar,  Austin,  TX  78704

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (15,392)

My Experience

Jacob was great with consistent communication providing updates throughout the whole process. Thank you!

My Experience

Great experience. Alvaro Espinoza was awesome. Kept me informed and was very helpful in explaining things. The crew was fast and efficient. Highly recommend. Glenda

Likely to Recommend

Highly recommend

Repair Quality

Caliber Collision was great from start to finish.

Customer Service

Returned Clean

My Experience

There is one side that still has paint primer or something on it but other than that completely happy and the team was great

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication, apt, and dependability. My experience with Caliber Collision couldn’t have been smoother!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Because of the excellent communication and service of the management and customer service, this is always our top location our family chooses to take our vehicle vehicles if we ever need them to be fixed.

Repair Quality

This is our number one location and company to choose if we ever have to have one of our vehicles fixed.

Customer Service

Customer service was excellent and communication was top priority.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely will

Repair Quality

Jacob, did an amazing job through the whole process. My car looks amazing

Customer Service

Jacob is the man!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mr rear wipers are not working

Customer Service

Rear wipers not working

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

First, they did not provide any communication about the repairs during the duration of the service. Second, when they returned the car, they stated the battery had needed to be jumped but was fine to drive. However, the battery had actually completely died. I spent the rest of the day waiting for roadside assistance and taking the car to get a new battery, losing income from work that day. I was told by the repairman that the battery likely died to the car not having been driven around over the course of the two weeks it was at Caliber for repair. I am extremely disappointed with the service I received throughout my experience with Caliber.

My Experience

Job was very well done and very satisfying. Very professional and friendly staff. Thank you for your service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Nate was really great to work with! Thank you team.