Caliber - Luxury - Austin Metric

4.8 (5,286reviews)
96%
10420 Metric Blvd,  Austin,  TX  78758

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Cadillac CT6
Corvette C8
Ford
GM
GM Electric Vehicles
I-Car
Polestar
Tesla
Volvo

Reviews (5,286)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for outstanding communication, with many highlighting proactive updates via texts, calls, and personal outreach that kept them informed throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The professionalism, friendliness, and attentiveness of the staff received high marks, with customers appreciating the seamless coordination with insurance companies. A few customers noted areas for improvement directly, including inconsistent automated text notifications conflicting with actual repair status, delays in some repairs extending beyond initial estimates, and occasional lapses in post-repair quality checks. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Caliber Collision.
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"... hoping for quality and consistency. Unfortunately, both experiences were marred by incomplete post-repair checks — first with wheel bearing fitment, and now with ..." Read more
"Very satisfied. Car looked like new. Definitely will refer to family and friends."
"... and professional throughout the entire process. The repair work was done very well, and my car looks great. Everything was handled smoothly and in a timely ..." Read more
"The quality of this repair was immaculate. Who ever addressed the issues on my car, while in the repair process, ..." Read more

My Experience

My Experience

So far, so good :-)

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My Experience

Communicative and thorough. Did a great job.

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Returned Clean

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Returned Clean

My Experience

I was thoroughly satisfied with the customer service and work body done on my Macan. What was disappointing was someone removed the usb cable for my iPhone. I don’t know if was removed as part of the body work but it was not put back. This is more a nuisance than anything else.

My Experience

From the time I called until repair completion, Outstanding Customer Service with Jasmine. Trusted totally and they delivered over and above expectations

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Returned Clean

My Experience

Joseph and team were so courteous from dropping it off getting a rental picking it up good as new. The process was smooth and I felt cared for and held through what can sometimes be a stressful experience!

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My Experience

Everything was perfect, car is good as new and the repair was done so quickly and I am so grateful for your team. You guys are the best and I will recommend you to anybody in need of repairs!

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My Experience

Communication was great with Martinez. Car looks brand new. Guys did a great job with lining my doors and bumper back up the way it should be.

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My Experience

Highly satisfied with choosing caliber to complete the repairs on my car. Jasmine kept me well informed and the repairs were great.

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Professional, concise, and informative. Would highly recommend.

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Jasmine was fantastic.

Returned Clean

My Experience

Jasmine did a great job of communicating and your body shop did a beautiful and meticulous job. The process was quick, efficient, and effortless

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Finished ahead of schedule and spotless finish

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So helpful and nice I really appreciate the team

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