Caliber - Austin - South Lamar

4.8 (15,451reviews)
97%
1804 South Lamar,  Austin,  TX  78704

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (15,451)

Likely to Recommend

Repair Quality

I was completely satisfied with the body work but when I got my car back the center console fabric cover was torn off the plastic.

Customer Service

My service advisor kept me update with the progress of my car and was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Friendly front desk, timely repair, daily updates...

Likely to Recommend

Repair Quality

They were fantastic! Quick and an amazing repair!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend this shop! They did a great job.

Repair Quality

They did an excellent job. Car looks like brand new!

Customer Service

Very friendly and knowledable.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work that was scheduled to be done under the claim was great. However, there was a rub mark on my vehicle where paint had been rubbed away that was not there when I dropped it off. I was told they would call me and repair it but I have not heard from them.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks wonderful!

Customer Service

Likely to Recommend

Repair Quality

On the day promised, the associate called me to say the bumper was crooked and they had to re-order parts. When it was done, I came and the bumper was about 2 inches lower than it should have been. What made it worse, was the mechanic tried to make me take it, until he went in and looked up a picture of the truck on line. So, poor customer service. When finally done, it did look fine.

Customer Service

see previous comments. Front deske was excellent.

Likely to Recommend

Repair Quality

Customer Service

Jason was fabulous and efficient and a pleasure to work with! Sara was always warm and welcoming and the Enterprise Rental person was helpful too! What a wonderful all around experince!