Caliber - Austin - South Lamar
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The work that was done was good, but a crack in the windshield went unnoticed, along with a bumper scratch. I now have to return the vehicle for more work that should have been performed the first time.
Customer Service - 5.0/5.0 -
Jason Hagman is easy to work with and very responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did have to return to get my trunk release adjusted, and new headlight bulbs. I wish they tested everything before releasing my car...
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0 -
I heard a bad review from a friend. I personally could not have been happier with the service I received.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 for the assigned team Jason and Martin - low marks for the gentlemen that briefed my wife one day in their absence
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
the bodywork and paint looked great
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely.
Repair Quality - 4.5/5.0 -
Great job overall, very clean work. Had one little miscommunication and they didn't do the tiny touch up, though it was circled and discussed. Did give me some paint to do myself. :)
Customer Service - 5.0/5.0 -
Everyone I worked with was phenomenal, especially Jason.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The staff was very efficient and kept me informed throughout the process.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My only issue is that the ambient thermometer did not work when I got it back forcing me to bring the car back in after I had returned the rental. Things like that should be tested prior to me returning the rental.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have posted kudos on Fb!
Repair Quality - 5.0/5.0 -
Was pleasantly surprised at the excellent customer service, that's fantastic in this day and age.