Caliber - Avon

4.7 (3,698reviews)
96%
55 Vista Parkway,  Avon,  IN  46123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,698)

My Experience

I appreciate the courtesy that was shown to me very friendly, this is the only place I take my cars for repair. But let's hope we don't see each other too soon again. Thanks for a great job.

My Experience

It took two long

Likely to Recommend

Maybe

Repair Quality

Customer Service

Very slow

Returned Clean

My Experience

Appreciative of your fast service. Very nice and polite employees

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Customer Service

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Customer Service

Tiffany always texted with updates on the status of my car.

Returned Clean

Likely to Recommend

Repair Quality

Caliber collision did an outstanding job on the repair however the inside of the car smells of chemicals and there is a black smudge on the drivers seat

Customer Service

Returned Clean

My Experience

I appreciated the updates

My Experience

Likely to Recommend

Repair Quality

There is a bit of hesitation in the window when rolling up and down. Hope this is not an issue later. This widow's inter working were just repaired and this hesitation did not exist.

Customer Service

Everyone very nice. When I picked up my car I was handed the statement of repair but no one went over anything with me at pick up. I was only handed this paper and my keys. No one walked out with me or anything. Also both front tires were low air with dashboard light on. Because it was around 530 when I picked up I then had to find a gas station with a working air pump to air up

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Still waiting on a part.

Customer Service

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Repair Quality

The repair of the dent is stellar- it truly looks like new. But they didn’t take any steps to keep our battery from going dead & I had to wait an hour for them to charge my battery when I picked up the car. Also a piece was missing from the console, which they located & returned to me.

Customer Service

They were all great, and the waiting room is kid- friendly, with a lego table. But it seemed they were so focused on an excellent repair, that they forgot some basic service things, like my battery

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My Experience

Great communication with the employees at Caliber collision. I wish I knew the worker who I was speaking to so I could give a special shout out. I asked for my car to be cleaned out and offered to pay but they refused. Car looks great thanks so much!!

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Repair Quality

Customer Service

My Experience

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I was kept informed every step of the way through text messages almost every day. My questions were answered quickly when I called at different times as well. The staff was very friendly. You treat your customers well! Thank you for a job well done!

Likely to Recommend

Repair Quality

Looks brand new!

Customer Service

Everyone kept me informed every step of the way.