Caliber - Baltimore - Gwynn Oak
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melissa was very helpful and communicative throughout the entire process. No complaints.
Likely to Recommend - 0.5/5.0 -
Not satisfied with lack of communication
Repair Quality - 1.5/5.0 -
Colormatch is noticeably off. Missy hasn't gotten back with me
Customer Service - 1.0/5.0 -
Haven't heard from regarding getting with insurance company. Should've heard back by now. Has failed to communicate & update
Returned Clean
My Experience - 5.0/5.0 -
Vety satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer and repair was Great…
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything good thanks again
Likely to Recommend - 5.0/5.0 -
Yes I would
Repair Quality - 5.0/5.0 -
Very nice work
Customer Service - 5.0/5.0 -
Nice work
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Very helpful and nice to work with
Customer Service - 3.5/5.0 -
Great
My Experience - 5.0/5.0 -
Appreciated the daily updates and the fact you kept it pass the completion date until I could pick it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
i would say coin flip on any recommendation at this point in time due to the previously mentioned difficulties with getting someone to correct/fix the issues caused by the repair.
Repair Quality - 5.0/5.0 -
The repair of the dent was great.
Customer Service - 2.0/5.0 -
The repair of the damage was great. The subsequent headache with trying to get support to resolve new diag errors due to the repair has not been great. Still waiting to get my issues, which were caused by the repair on 22July, addressed 2 weeks now after it was reported.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Missy was awesome!!
Returned Clean
Likely to Recommend - 4.0/5.0 -
Repair time changed a lot… everything else was good.
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is about the 3rd time getting repairs from numerous incidents and I’m always satisfied. I will never go to any place else for repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great details and thanks for the clean finish