Caliber - Baltimore - Gwynn Oak
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
When I brought my vehicle in for repairs, I was informed that the correct fitting part needed to be ordered and that this would take an additional couple of days. Now I see that the part is being held together with bolts, which were not present before the accident.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received excellent service, in a timely fashioned, work done to perfection. I have no complaints.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend.
Repair Quality - 5.0/5.0 -
I am very satisfied with the services received. Friendly, professional, and my bumper is beautiful.
Customer Service - 5.0/5.0 -
Customer service was excellent and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased with the process from drop off to pick up. Missy kept me informed throughout the whole process. The final result was flawless. I would recommend Caliber as the place to go.
My Experience - 5.0/5.0 -
The body shop did an amazing job and had me back on the road in record time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only part I'm not like was gonna gave me a price to paint everything except the roof so I taken it somewhere else saiding it's not worth painting the vehicle cause of rust on top other then that it's okay don't wanna throw money away.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marie and Missy were great to work with! Work was excellent.
Customer Service - 5.0/5.0 -
Marie and Missy were great to work with!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for cleaning the interior of my car! What a nice surprise!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The work was completed quickly and I really appreciate my car being cleaned inside and out. The deduction is because one of the things that needed to be replaced (seat belt latch cover) was missed initially.
Customer Service - 5.0/5.0 -
Communication was excellent.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was repaired properly, washed, vacuumed and sparkling. And customer service was excellent as well. I am truly impressed and grateful to have my baby back. Thank you again for a job well done!
My Experience - 5.0/5.0 -
Thank you for completing the work on my car within the time period you set.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks like a new car. l received compliments from several people on how nice my car looks.
My Experience - 5.0/5.0 -
After bringing my vehicle to Caliber for repairs to the rear passenger side quarter panel. The work was done in a timely manor and the work was completed professionally.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The workmanship is excellent and I’m very satisfied.
My Experience - 0.0/5.0 -
When I picked up my car i noticed my rim was not fixed from the damage & my infiniti rim emblem was missing (which I placed in the cup holder for them to put on) . Also I noticed my windshield was scratched/cracked which was not apart of my original damage. Lastly My driver door had deep scratches on them. When I asked the General manager about the damages he stated “i’m not sure i’ll look into it”. I am very unsatisfied.