Caliber - Baltimore - Remington

My Experience - 5.0/5.0 -

Jeremy's team were very professional, courteous, and patient . They truly made an impression on this customer. I will definitely recommend Cailber o n N. Howard Street!!

Likely to Recommend - 5.0/5.0 -

looking good

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

great service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My air conditioner was working before I took my car in, now it isn’t working. All the lights on my dashboard weren’t on before I took my car in, and now they all on and won’t go out and I’m still waiting on a part for my car. Very unacceptable and dissatisfied

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Jeremy was great to work with from beginning to end. He was thorough with the estimate and gave timely updates on my car repair. I highly recommend Caliber Collisions with Jeremy!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

While the process took a few days longer than anticipated, Jeremy was great - kept me posted and did a great job with the repair.

My Experience - 0.0/5.0 -

I had one issue with my repair there is a long scratch on my tail gate that was not painted front the accident there was tape and plastic covering that area before the repairs to protect the brake lights from the weather prior to the repair I'm highly not satisfied with work that was done to my car after they had my car for a month

Likely to Recommend - 1.0/5.0

Repair Quality - 3.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Professional job and great service 👍

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Paint fading on lift gate and bumper is not properly lined up

Customer Service - 5.0/5.0 -

Customer service was good

My Experience - 5.0/5.0 -

Professional and kind. Very helpful. My favorite CC location

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

No estoy de acuerdo que cobren y no hagan bien el trabajo

Repair Quality - 1.0/5.0 -

No cambiaron la puerta y cobraron mucho

Customer Service - 5.0/5.0 -

Son Amables atentos

Returned Clean

My Experience - 0.0/5.0 -

Two things: 1. The documentation steps seemed to be forgotten for adjusting the 3rd party appraisal estimate as required by the insurance, resulting in payment issues and a large out of pocket expense from me to pickup my car while I wait for the issue to be resolved with insurance/appraiser. 2. The repair is okay, but not great. The mirror housing and internal assembly don't quite have a good fit, so there is a clear gap in how the internal mirror assembly slots into the external side mirror housing structure.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work

Customer Service - 5.0/5.0 -

Amazing staff, super nice team.

Returned Clean

Likely to Recommend - 4.5/5.0 -

Will

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Professional and great communication

Returned Clean