Caliber - Baltimore - Remington
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional team. Awesome customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful Job. Very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
That,'s the shop I would refer to other people !
Repair Quality - 5.0/5.0 -
Excellent customer service skills !
Customer Service - 5.0/5.0 -
100% satisfied !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
I was very pleased with the repairs as well as the customer service. I was happy that the inside was cleaned. Thank-you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The job being done took longer than the estimated completion date we originally received. Although we understand that sometimes this happens, it would've been nice if we received a phone call or email to update us on the project. Instead we had to call each day to check on the status. We had to do this because we were renting a vehicle from Enterprise and needed to continuously extend our contract with them. So everyday the repair was late we had to call Caliber and then Enterprise which was a bit inconvenient. If we had updates to our repair status, we could have avoided this. Otherwise, staff was very pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The back of my car looks brand new!
Customer Service - 5.0/5.0 -
The customer service was fantastic, I received updates every few days on the car.
My Experience - 5.0/5.0 -
My first experience with Caliber Collision was on this incident. I was thoroughly satisfied from the first call through project completion. Every step of the way I was kept apprised of the project. I could not be more pleased with the experience.
My Experience - 5.0/5.0 -
Very professional. Very courteous. Very helpful. Very good at communicating our car status on a weekly basis. They were very kind and informative to my daughter who was picking up the car and gave her driving instructions on how to head back to the highway.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was a little curt when I had my car assessed, but was friendly after that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job. Everyone was very professional.