Caliber - Baltimore - Remington
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was completed several days ahead of schedule and everyone I interacted with was very helpful. The repair is well done. I’m very satisfied with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with the work and turn around time was excellent. They updated me step by step . I will recommend them and use their service again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional staff, while also being warm and caring. I would highly recommend Caliber Collision.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Craig & Dani & the entire team worked really hard to get OEM parts and install them. They did wonderful work and I am grateful to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Caliber impressed me as soon as we walk through the door! The team is kind, fun, and also COMPLETELY professional among themselves and with me. Communication during the 10 days of repair was fantastic the whole time!!!! Please know that they also gave me a new love of my car. It's second hand and sometimes I don't appreciate what a great deal i got (purchase price) and what a great deal i have because it's a great car!!! Several of the team members shook their heads telling me how nice the car is! Means alot! And thanks for giving me a really fair price on the additional work i needed to pay for beyond the insurance coverage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The sweetest people in baltimore work at this shop.
My Experience - 5.0/5.0 -
Great job done by the team. Excellent communication and terrific job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It was a job well done!!! Thank you very much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Other locations may be different but this was a terrible experience that I would not want to repeat.
Repair Quality - 2.0/5.0 -
The team at caliber was okay. Some of the employees seemed to care more than others. I got inconsistent messaging and communication about the status of my repair. At first they followed up immediately after dropoff and then I had to call to inquire about updates. Generally speaking the repair went fine, but I was initially told the estimated time I would get my car back would be about 14 days, 31 days later my repair was done. This is totally unacceptable and makes me not want to use this shop again if I ever need additional repairs.
Customer Service - 1.5/5.0 -
Again - the communication was not great. I felt like there was only one employee who followed up towards the end of the repair, but it sounds like no one else really cared.
Returned Clean
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Every onevi know
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
The repairs was excellent