Caliber - Baltimore - Remington
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were incredible. Best service I have gotten in regards to a car repair hands down. Will be my go to from now on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My overall experience was professional and courtesy. I'm completely satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was happy with the level of communication they gave me along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Only cosmetic issues were addressed
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was great keeping me up to date on the progress of the repairs. Process was seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff and Miss Danielle was very calming because there seem to have been a misunderstanding about the time and date for the repair to start and I was a little upset but after talking with Mr Armando from Travelers Insurance it was all cleared up. And I was able to leave my vehicle there with confidence that it would be repaired correctly
My Experience - 5.0/5.0 -
Jonathan kept us informed every step of the process. The work done looks phenomenal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Same problem as before repaired
My Experience - 0.0/5.0 -
GOOD DAY. WHEN I HAD THE CAR TOWED TO CALIBER FOR REPAIR ON THE HOOD AND THE GLASS REPLACEMENT, I THOUGHT I WOULD GET CLEAN AND QUALITY WORK. WHEN I PICKED MY CAR UP, THERE WAS STILL NOTICEABLE GLASS SHREDS STILL IN THE CAR. IN ADDITION, MY HEADLINER WAS LOOSE IN THE BACK. I TOOK THE CAR BACK AND WAS TOLD THE HEADLINER WAS LIKE THAT. THEY SAID ALL THEY DID WAS REMOVE THE SNAPS AND WHEN THEY GOT THROUGH WITH PUTTING THE ROOF BACK IN PLACE, THEY SNAPPED THE HEADLINER BACK IN PLACE. AS FAR AS I KNOW, MY CAR DOES NOT HAVE SNAPS ON THE HEADLINER. IT APPEARS TO ME IT HAS TO BE TAKEN DOWN PHYSICALLY AND THEN GLUED BACK IN PLACE. I TOLD THEM WHEN I FIRST GOT THE CAR THE HEADLINER WAS COMING DOWN. I TOOK IT TO A REPAIR SHOP ON WABASH AVENUE OR STREET IN BALTIMORE AND THEY REPAIRED MY HEADLINER. I HAVE NOT HAD ANY PROBLEMS WITH MY HEADLINER SINCE. MY DOOR, WHERE THE WINDOW WAS BROKEN, HAS A SOUND LIKE CRACKING OR SNAPPING SOUND WHEN OPENING AND CLOSING. THIS WAS NOT LIKE THAT WHEN I BOUGHT THE CAR WAS TAKEN TO THEM. ALL I WAS ASKING FOR SOMEONE TO ACCEPT RESPONSIBILITY AND REDO OR TAKE CARE OF THE PROBLEM. THANK YOU.
Likely to Recommend - 3.0/5.0 -
I BELIEVE THE WORK COULD HAVE BEEN DONE IN A MORE PROFESSIONAL MANNER AND IF SOMEONE DAMAGES SOMETHING IN THE PROCESS, THAT SHOULD BE ADDRESSED.
Repair Quality - 3.0/5.0 -
I BELIEVE THE WORK COULD HAVE DONE BETTER AND MY CAR SHOULD HAVE BEEN TAKING CARE OF A LITTLE MORE PROFESSIONALLY. THEY LEFT GLASS IN THE CAR FROM THE BROKEN WINDOW AND NOW MY DOOR IS CRACKING WHEN OPENING AND CLOSING; AND MY HEADLINER IN THE REAR IS LOOSE. SOMEONE NEED TO TAKE THE RESPONSIBILITY AND REPAIR THIS AS SOON AS POSSIBLE..
Customer Service - 3.0/5.0 -
I DON'T HAVE ANY PROBLEMS WITH APPEARANCES WHEN I FIRST ARRIVED AT THE SHOP TO PICK UP MY CAR. EVERYONE HAD A GREAT PERSONALITY AND THE RECEPTION AREA WAS NEAT AND CLEAN. THE EMPLOYEES I SPOKE WITH ABOUT MY CONCERNS DID SO IN A PROFESSIONAL MANNER.