Caliber - Bedford - Airport Freeway
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
It was affordable for the work that had to be done and they got it done in a week which I thought it would have been longer. And every time I called to check in on something, they were very helpful and friendly. They also sent me text messages letting me know the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and great people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the daily repair status updates. The texts saved time out of my day, because I always knew the progress. Therefore, I never needed to call. I appreciate the vehicle detail, as it added an extra level of quality service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Terrible repair. All wrong
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only complaint is would have is about enterprise...which truly has nothing to do with your company or service. So, we'll done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The people were great. My hood is perfect, plus the paint job. But the new headlight does not help me see. It shines like a circle in one spot. Very disappointed in that outcome.
My Experience - 5.0/5.0 -
Very nice job, well done. We will return for any futher body work needed on our vehicles. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The amount of time that my car was in the shop was too long. Then when I got it back it was kind of clean the dashboard was filthy. In addition, I had to make suggestion on a Monday on how I could get my car back on Monday. They called me Friday a little before 5p to say my car was done to late receive a second call that they forgot to replace my windshield and said it would be done Monday. I called Monday and they had just called their glass guys and they couldn't do it until Tuesday. A phone call to the glass shop should have been made Friday to ensure that it was ready to go on Monday. I'm sure the work is stellar and I appreciate it. From a customer service perspective it and time frame issue this was drawn out waaaaay to long. I had my check book in my car and teaching materials I needed and was expecting to have almost 3 weeks ago. In addition, I just moved and I had to ask a friend on a couple I'd occasional a to help me transport bigger items that didn't fit in the rental. I really would appreciate this major inconvienace to me made up for somehow.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied with mike's promptness and excellent job handling
My Experience - 5.0/5.0 -
I liked the fact that I was updated on the status of my car This location had the best rating that's the main reason I chose to take my car there Will definitely use them again if the need ever arises I'd recommend them to my friends & family Michael was easy to work with My car looks great!