Caliber - Bedford

4.8 (4,939reviews)
97%
310 Racquet Club Dr,  Bedford,  TX  76022

In operation 29 years, 17 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,939)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear communication, and impressive turnaround times. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new and thoroughly cleaned inside and out. The team was widely recognized for proactive, daily updates via text and phone, keeping customers informed and stress-free throughout the process. Repair quality received strong acclaim, with numerous customers noting flawless results and attention to detail. Several customers mentioned returning for repeat repairs due to their trust in the shop. A few customers noted areas for improvement, including occasional delays due to parts availability, rare alignment issues, and isolated concerns about repair quality and communication consistency, as shared directly in their feedback.
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"... repair was surprisingly fast, pleasantly so. The repair was extremely well done and thorough. Throughout the process, the staff were friendly, ..." Read more
"Caliber collision did an exceptional job on my bumper repair. They went above and beyond what was required by cleaning the interior of my ..." Read more
"Excellent quality! My car looks brand new, just like it did when I drove away from the dealership."
"The personnel were competent and focused on high quality and service to the customer."
"... more than one week of extra time with the vehicle, they forgot to order and install the vehicle brand badging on the back of the vehicle which is going to result ..." Read more
"Uhhhhhhh 10 days early!!! Why dont the rest of America operate like Caliber"
"Under promise 3 weeks to completed work and over deliver done in barely a week"
"... finding additional hidden damage is inevitable, but needing an additional week to finish and 2 12 times the original estimate was unreasonable." Read more
"Excellent Customer Service. The estimated completion date was changed three times, but delivered ahead of time from the last estimated ..." Read more
"Second hand parts did not fit well, so Caliber had to order from Lexas which delayed by one week."
"I was informed every step of the way. What can I say except Kudos!"
"There were a couple of times I had to call for an update."
"But the automated text messages were never correct"

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My Experience

Freddy was friendly and knowledgeable and I am satisfied with his and the teams work . Greatly appreciated!

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My Experience

My Experience

Melissa was simply outstanding throughout every step of my repair process - exceedingly professional, knowledgeable, friendly, and helpful. Nacho in paint and Michael in body were fantastic team members to work with too. A highly recommended shop with a great staff, all around!

My Experience

Malak was very helpful and handled a cash sale smoothly. Definitely will recommend and be back.

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They did a great job and were very courteous.

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I will definitely recommend this office of Calibur Collision at racquet club road in Bedford to my family and friends.

Repair Quality

My caliber representative Freddy kept me well informed and up to date throughout the process. The outcome was outstanding! My car looks like new.

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Everyone at the Calibur office in Bedford on racquet club road was helpful, friendly and ready to answer any questions I had.

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My Experience

Steve kept me posted on everything. Work was prompt.

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I was very pleased with the customer service I received. From checking my vehicle in for repairs to having my vehicle delivered to my home after completion. Thank you everyone for the stellar customer service.

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My Experience

Amazing staff, great and fast communication, and very kind

My Experience

I was kept up to date throughout the whole process. Freddy was very helpful and compassionate throughout the whole process.

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Everything went smoothly and I was kept updated on everything

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Everyone was very helpful

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Returned Clean

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Returned Clean