Caliber - Bedford

4.8 (4,905reviews)
97%
310 Racquet Club Dr,  Bedford,  TX  76022

In operation 29 years, 17 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,905)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and communicative throughout the repair process. The quality of repairs is highly regarded, with many noting their vehicles look brand new or better than before. Timeliness is a major strength, with repairs frequently completed ahead of schedule, often days or weeks early. Communication stands out as excellent, with regular text updates and daily contact keeping customers well-informed. The cleanliness of returned vehicles is appreciated, with cars being washed and vacuumed. While most experiences are overwhelmingly positive, some customers noted minor issues with parts alignment, paint quality concerns, and occasional delays due to parts availability.
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"C. C. Is my Go-to when I need repairs done. I feel like they value my car as much as I do. I Highly recommend Caliber Collision!"
"Excellent quality! My car looks brand new, just like it did when I drove away from the dealership."
"... The repair was surprisingly fast, pleasantly so. The repair was extremely well done and thorough. Throughout the process, the staff were friendly, ..." Read more
"My car looks better now than when I got it perfectly fitted and looks awesome!!"
"Freely made sure every detail was perfect...looked like from the showroom new"
"Again, I was definitely surprised and excited that my car was ready so soon. Thank you!"
"Earlier than anticipated very pleasantly surprised on how quickly the repairs were made"
"Uhhhhhhh 10 days early!!! Why dont the rest of America operate like Caliber"
"Ready almost a week early"
"Done in half the time they estimated. Great quality work and very friendly service!"
"Daily and it was a relief to know exactly what was going on with my car"
"I was informed every step of the way. What can I say except Kudos!"
"The text feature was awesome!"
"Text updates almost daily to let me know how things were progressing"
"There were a couple of times I had to call for an update."

My Experience

My Experience

So far so good. Sounds louder than I remember though. Steve was GREAT! Steve kept me up to date and was transparent and proactive about the delay. I appreciated that. He was super kind at pick up too. When I called about the pickup, a woman answered and went the extra mile so I could pick up my car the same day. ❤️ Last but not least, the signature in my text message (Update: Your Hyundai is complete and ready to get back to the rhythm of your life. Caliber Collision) was icing on the cake. Everyone and the system you have in place is super awesome, especially in stressful moments like this and that gave me so much peace.

My Experience

Freddy Bahnam and the two girls at the ser ice counter did a wonderful job, trouble free rental car assistance, timely updates with my car repairs, follow up phone messaging, overall service that's why I keep coming back.

My Experience

My Experience

TYSVM for the outstanding repair work and cleaning detail inside and out! Very much appreciated!

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Returned Clean

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My Experience

Freddy man of word. Thanks for getting it done so quickly

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Returned Clean

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the team was helpful and very nicre

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My Experience

Was very happy with the repair process - They were able to complete it in one day, which was ideal for my schedule (and lack of transportation). The manager had also offered to set up an Uber for me, which I had initially declined. But when I dropped off my car and sheepishly asked about the possibility of getting an Uber, I was very happy when Caliber said they could just give me a ride to and from my home. All in all, I was very, very pleased with the repair. Thank you for everything, and I’m glad I ended up at Caliber and not the Mercedes dealership (who neglected to follow up with me via e-mail—their loss).

My Experience

Thank you!!

My Experience

Your customer service is outstanding and the car looks better than it did when we bought it.

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Great service from beginning to end. Thank you!

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Excellent Quality and Speedy Resolution! 5 ⭐️

Customer Service

Returned Clean

My Experience

Caliber provided excellent workmanship on my vehicle in a timely manner. Also, they provided me with transportation from and to their repair center. I would definitely use them again if any of my cars require body work in the future.

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My Experience

Freddy was great and kept us up to date