Caliber - Bedford
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nice job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly people. Fast service. Our car looks brand new. Great communication. Picked up our car and every inch of it was clean.
Likely to Recommend - 5.0/5.0 -
We’ve already recommended them
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and courteous service. Would use again if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service
Customer Service - 5.0/5.0 -
Very responsive
My Experience - 5.0/5.0 -
The stuff I interacted with her friendly, helpful, and informative. The repair was done in a timely manner. They also kept me out to date with the status of my repairs, which I greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The caliber Collision team was quick with service, kept me informed the entire time, and was very friendly. Anytime we interacted. I greatly appreciated all they did and they did a great job. You can't even tell there was damage there before.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Caliber was great! Freddy was proactive and a great communicator. He kept me informed on an almost daily basis about how the repairs to my Tundra were going. I'll defintely be using Caliber again.
Likely to Recommend - 5.0/5.0 -
I plan to use them again when we have a need and will recommend to friends
Repair Quality - 5.0/5.0 -
Quick turnaround and quality repair
Customer Service - 5.0/5.0 -
Consistent and clear updates
My Experience - 5.0/5.0 -
They did great job keep going and good customer service thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great job really appreciate it. Keep going
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Caliber were very friendly and kept me updated on my repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision located in Bedford off Airport Fwy at Racquet Club Blvd and Tennis Club Drive did an excellent job repairing the damage to my 2024 KIA Soul. The job took several days but not as long as first projected, and customer service and care were superb! Freddy, (you the man!), excellent claims and repair agent who examined the damage and worked up a preliminary estimate (understandably before seeing other potential damage beneath the hood), was kind and friendly and very professional and made sure everything was perfect, Emily, the front desk person, customer service rep and multi-tasking extraordinaire, so helpful all the way through the process. I highly recommend Caliber Collision at that location, and I’m sure the great service and care exists at all their many locations. Ten stars all the way. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0 -
I highly recommend Caliber Collision located in Bedford off Airport Fwy at Racquet Club Blvd and Tennis Club Drive. They did an excellent job repairing the damage to my 2024 KIA Soul. and I’m sure the great service and care exists at all their many locations. Ten stars all the way. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Repair Quality - 5.0/5.0 -
Excellent quality! My car looks brand new, just like it did when I drove away from the dealership.
Customer Service - 5.0/5.0 -
Freddy, (you the man!), excellent claims and repair agent who examined the damage and worked up a preliminary estimate (understandably before seeing other potential damage beneath the hood), was kind and friendly and very professional and made sure everything was perfect, Emily, the front desk person, customer service rep and multi-tasking extraordinaire, so helpful all the way through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job done very timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Service from customer service and quality work from all areas.
My Experience - 5.0/5.0 -
The team across the board made us feel like we were important. I told them my wife was very picky and it was her car so when we went to pick it up they focused on making sure she was satisfied. Thank you team Caliber. Communication was over the top.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was our second time using Caliber and will continue to do so and recommend! Great customer service, friendly people and fantastic work!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Freddy and team were top notch on providing an exceptional customer service experience!!
My Experience - 5.0/5.0 -
Great service, finished the job before the estimated date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went without a problem, the shop handled everything, great work.
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
My car was repaired very quickly and looks very good. Freddy was very good about keeping me informed about the progress of the repairs. This was an excellent experience.
Likely to Recommend - 5.0/5.0 -
I have used Caliber Collision before and was satisfied with the service then and now.
Repair Quality - 5.0/5.0 -
My car was finished sooner than expected. The employees were VERY nice and efficient.
Customer Service - 5.0/5.0 -
Excellent Customer Service.