Caliber - Bedford
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Wow what a great job! Truck looked great and got it back quickly just like they promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stephen was very kind to offer a complimentary buff on the driver’s side.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a great experience here!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
It was a very good experience
Repair Quality - 4.0/5.0 -
Very satisfied with service
Customer Service - 4.5/5.0 -
Very good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job once again. You all fixed my vehicle within a week, did a great job keeping me updated, and Freddy B did a great job being the point of contact. 10/10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing service!! Go Freddy & Emily!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional attitude and pay attention to every detail.
Repair Quality - 5.0/5.0 -
I want to thank Stephen Foy for the beautiful job you did on repairing my Canyon. It looks brand new. Thank you for a job well done.
Customer Service - 5.0/5.0 -
I want to thank Stephen Foy for the beautiful job you did on repairing my Canyon. It looks brand new. Thank you for a job well done.
My Experience - 5.0/5.0 -
The staff were friendly and accommodating from start to finish. I felt listened to and taken care of. They also did a great job communicating the progress of my repair. I was pleasantly surprised at how fast they got the job done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision made the process of estimating, dropping off, and picking up my vehicle hassle-free. The repair was surprisingly fast, pleasantly so. The repair was extremely well done and thorough. Throughout the process, the staff were friendly, communicative, and really listened to my questions and concerns. I truly felt like a valued customer!
Customer Service - 5.0/5.0 -
Emily at the front desk was friendly and very helpful throughout the repair process. She made sure everything, even things I hadn't thought of. She made me feel like I wasn't just another face coming in the door, which was really nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The following is constructive feedback intended for improving future performance. I recommend not repeatedly calling the customer to tell them the vehicle is ready despite it not actually being ready. I received almost daily updates for a week that the vey would be ready only to find out there was “one more part” or “one more calibration” of the safety systems that needed to be performed. Despite the more than one week of extra time with the vehicle, they forgot to order and install the vehicle brand badging on the back of the vehicle which is going to result in me having to g to return to the shop once this part comes in. This is a huge inconvenience and one that I would have preferred when avoided if someone had done a quality check for telling me the vehicle was ready.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision was excellent and Stephen Foy my adjuster that kept me informed thur it all. I rate Mr.Coy and Caliber Collision a 100 percent!!