Caliber - Bedford Heights
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
My Smarty car looks brand new like the day I purchased her. The hail damage was completely repaired and I’m so grateful to everyone who had a hand in her repair!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I appreciated the staff, they were very friendly. The work that was done was exceptional, I’ve already recommended your business to a friend. Thank You !!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
courteous and helpful with repair process
Repair Quality - 5.0/5.0 -
helpful and polite
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Hyundai was being repaired for hail damage at Caliber Collision. Mark was my contact and he did a great job keeping me informed during the process, via text. Manager Steve and the service team were polite, honest and professional. Caliber did a beautiful job with the repairs on my vehicle and I would definitely recommend them to others.
Likely to Recommend - 5.0/5.0 -
💯! I have already told others about the positive experience I have had with Caliber. I wouldn’t go anywhere else.
Repair Quality - 5.0/5.0 -
It took longer than anticipated, but worth the wait.
Customer Service - 5.0/5.0 -
I am very pleased with my Caliber Collision and the many repairs that my car needed. I worked with Brad and he was patient and very competent. The repairs took longer than we had anticipated, but Brad kept me informed and followed through on every promise made.
My Experience - 5.0/5.0 -
Incredible communication and expedited turn around!
My Experience - 5.0/5.0 -
I was completely satisfied with the car and Caliber Collision did everything that I asked for with the car. Great job and thank you.
My Experience - 5.0/5.0 -
You guys at Caliber Collision usually do a good job. But this time, you guys did a wonderful job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Caliber did not start working on my car for well over a week bc you didn't understand that my insurance company does not require me to sign a form. Your administrative assistant was beyond rude. And even when I spoke to your manager, he was clueless. Your delays were inexcusable and greatly inconvenienced my family as we were without the car for even longer.
My Experience - 0.0/5.0 -
Car looks great overall but there are hail-chipped areas in the front door window glass on passenger side that will still need addressed. Please let me know when this can be arranged
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I wasn’t told that they were closed on weekends. I wasn’t able to return the rental or pick up my car because of this. I also feel that something should have been done to help with those car rental payments being that my car was there close to a month after the initial completion date of April 30th. Everyone was told about that noise, and the light that came on in the dashboard and no one checked on it and because of this, I was stuck with paying for a rental for a month. My insurance agent informed you that the the other car hit my car so hard that the other car flipped over. My question is, why would anyone think that my car only had body damage?
My Experience - 5.0/5.0 -
I was pleased with the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0 -
The repair made my car look brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took exactly 2 week due to broken parts delivered and had to be sent back for new ones🙄 and I was disappointed that you were not open on Saturday