Caliber - Bedford Heights
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I wasn’t told that they were closed on weekends. I wasn’t able to return the rental or pick up my car because of this. I also feel that something should have been done to help with those car rental payments being that my car was there close to a month after the initial completion date of April 30th. Everyone was told about that noise, and the light that came on in the dashboard and no one checked on it and because of this, I was stuck with paying for a rental for a month. My insurance agent informed you that the the other car hit my car so hard that the other car flipped over. My question is, why would anyone think that my car only had body damage?
My Experience - 5.0/5.0 -
I was pleased with the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0 -
The repair made my car look brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took exactly 2 week due to broken parts delivered and had to be sent back for new ones🙄 and I was disappointed that you were not open on Saturday
Likely to Recommend - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Yes, great job.I would definitely recommend you guys to family members and friends very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the timeless of getting me on the road again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Appreciate the attention to detail and dedication in making sure vehicle was restored back or better than before no matter how long it may take…so far so good, Thanks Marc
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone was phenomenal. Chrystal kept us informed and supported us from beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CC is the best!
Customer Service - 5.0/5.0 -
Very friendly, knowledgeable and professional
Returned Clean
My Experience - 0.0/5.0 -
Scratch on the front caused by the accident was not repaired. While repairs are impressive to the back, the missing repair and being 3 weeks behind was unsatisfactory. This includes going to pick up the car on a day we expected to get the car back, only to be told at arrival that it was not ready. This shows a level of communication lacking between Caliber Collision and the client and possibly between representatives.