Caliber - Bedford Heights
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you, Mark!!!
My Experience - 5.0/5.0 -
I really appreciate getting text updates from Chrystal. When my cars have been repaired elsewhere, I had no idea throughout the process what stage the repairs are at.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My rear window wiper does not work. It wipes down, not up where the window is. I work full time Monday through Friday. I am being told I have to get to you for it to be looked at, and it may need to then come back to be fixed. This is incredibly disappointing and inconvenient. I don’t know how this wasn’t noticed before telling me my car was fixed after my car was rear ended.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It was good long time my black cover is loosing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to Chrystal, Sharon and The Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always kept in contact with us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are awesome 🙌🏿thank you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
✌🏾☺️✌🏾☺️✌🏾
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so kind and the repair process was quick and easy. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Overall great experience
My Experience - 5.0/5.0 -
Job well done! I didn't know that I would get the opportunity to to experience the work that I heard so much about what unbeknownst to me, My car would get hit after my previous Nissan was totaled while in your custody. That opened the door for me to give another chance and I'm glad that I did. I'm happy, I will make referrals and if ever needed, I would use you all again. Thank you very much. For your professionalism, your courtesy and your promptness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how you worked with us to get all the repairs done, and as quickly as possible! I was also pleasantly surprised with the neat interior and how you made my car look new again! Thank you!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept in touch with me the whole time regarding my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The manager refused to answer my calls for more than 5 times in a week, and not call me back as they told me
Repair Quality - 0.5/5.0 -
I realize there is a new dent on one of the door, I am not sure it was happened during the repair or before the repair. I called more than 5 times in a week to talk to the manager and require the pictures they took before repair, but the manager avoided to answer all of my calls. someone in the office said the manager will call me back, but until now there is no call yet, which make me more concerned that the dent was caused during the repair.
Customer Service - 0.5/5.0 -
The manager avoid my calls for a week, to avoid responsibility. I realized there is a new dent one of the door, due to their behavior, I am more concerned that was caused during the repair.