Caliber - Bellmead
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
While the communication needs a lot of work, the person in charge of my repair was very kind and my repair was incredibly done.
Repair Quality - 4.0/5.0 -
The repair has been amazing so far!
Customer Service - 2.5/5.0 -
People were kind when I would call. But I was told I would be updated every week, or called on certain days and I was never informed or updated unless I was going out of my way to seek answers.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job communicating and working to get my car fixed as soon as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gabby and Dustin were amazing! Both of them made the whole customer experience great and easy!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John did an excellent job on my repair and negotiated with my insurance carrier. Will definitely use y'all in the future and will refer others. Job well done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
VERY Professional and finished ahead of schedule . Awesome job!
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
None
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication on the status of my repair from beginning to end! Thsnk you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was great!
Returned Clean
My Experience - 5.0/5.0 -
I LOVED the customer service and Dustin was great…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Caliber Experience was great. Dustin.. my new BFF was kind and he made sure I was informed on every aspect of the repair. I would highly recommend Caliber…
Customer Service - 5.0/5.0 -
Highly
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Service was very bad was informed my vehicle was ready got there and many repairs had not been done. Receptionist was very rude and unhelpful so I can’t recommend or allow them to do my second vehicle
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a wonderful job definitely recommending
Repair Quality - 5.0/5.0 -
Did great job on fixing the back of my car
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I’d appreciate it if a manager could call me so we can discuss this. Absolutely nothing about this process was professional or enjoyable. I would not recommend this particular Collision Caliber to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, good communication. John was a pleasure
Customer Service - 5.0/5.0 -
Excellant
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything looks great and customer service was excellent throughout! The only issue was the center roof overhead console dome light housing was improperly reinstalled and no longer sits flush with the roof liner showing a gap.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The work turned out good. But I think they had it a little bit long for what they had to do. And I think they could be a little bit more considerate and keep you more updated on your time and what’s actually going on? I heard the same thing about three times of what they were doing.
Customer Service - 3.5/5.0 -
I pretty much said what I wanted to say in the first question. But again the work was good. The customer service guy was very nice. But it seemed like he kept trying to make excuses for the back. Because I heard the same thing three times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for taking care of my car. It was stressful but y’all did great with fixing everything and she looks amazing.
Customer Service - 5.0/5.0 -
You kept me up to date with everything that was going on.