Caliber - Bellmead

4.8 (759reviews)
96%
2400 Pecan Lane,  Waco,  TX  76705

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (759)

My Experience

Exceptional job by Dustin (our customer rep); great work & kept us informed through the complete repair process!

Likely to Recommend

I have already recommended Caliber Collision to several friends.

Repair Quality

Dustin was an excellent Service Rep for my needs! Truly superb experience!

Customer Service

Great experience working with Dustin!

Returned Clean

Likely to Recommend

Repair Quality

Very friendly staff. Communication was great. My vehicle was ready sooner than anticipated.

Customer Service

Returned Clean

My Experience

Our car looks great. Very professional team. Dustin Poe was outstanding!

Likely to Recommend

Repair Quality

I picked my Explorer up with more problems than prior to repairs. 1. There are gaps in the molding around wheel well 2. The inside wheel well material is not flush with the kicker plate (bottom of suv) 3. Popping in front end 4. Vehicle is wanting to go all over the road 5. The “lane keeping “ feature isn’t working 6. The passenger side has a hole in the leather. I assumed they leaned the door up against something

Customer Service

Excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dustin not only was friendly but he was also very helpful in answering all our questions. Thank you!

Likely to Recommend

Repair Quality

Dustin Poe was awesome and he helped us through the whole process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There were some blemishes on my car that I and the associate noticed after the main issue was repaired. I sent him an email about the issue but has not responded.

Customer Service

Very attentive and explained everything well in person.

Returned Clean

My Experience

I was highly satisfied

My Experience

So far everything looks to be running great! Dustin was really great about getting back to me immediately once I asked a question!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great customer service- bad body shop work

Repair Quality

Paint is coming off and the part is not put on correctly. I need to have it fixed asap.

Customer Service

Staff was very nice

Likely to Recommend

Repair Quality

Dustin was great to work with and we are very satisfied with the work that was done. And thank you for letting the car stay on the lot after being repaired, so we didn’t have to arrange to have someone else pick it up while we were away.

Customer Service

Dustin, and everyone we interacted with, was helpful and friendly, making this a great experience.

Likely to Recommend

Repair Quality

Caliber Collision has a great costumer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I am very satisfied with my repair work. John was pleasant to work with.

Likely to Recommend

Repair Quality

Customer Service

Dustin was great! Kept us informed each step of the way.

Returned Clean

My Experience

So far so good Will let you know when I can drive it a bit more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and repairs were done early!

Customer Service

Likely to Recommend

Definitely this location.

Repair Quality

Service was personable & excellent!

Customer Service

Excellent!

Likely to Recommend

Repair Quality

John was the best. He explained everything, he did everything he said they were going to do. The repairs were 2nd to none. Looks like it came off the show room floor.

Customer Service

Gabby and John were very helpful and informative.