Caliber - Belmont

4.8 (3,143reviews)
97%
515 Park St,  Belmont,  NC  28012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,143)

My Experience

Great service. They kept me informed every step of the way. They got done with my vehicle in 2 weeks. Pretty quick and they did a great job.

Likely to Recommend

I already told my mom if she ever needs work done to come to them.

Repair Quality

Excellent service. Excellent turnaround time. Excellent work.

Customer Service

They kept me informed every step of the way.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Ambrose was assigned to me vehicle and after estimate he went on vacation. I was never contacted on what was actually found and what the plan was until I received the bill. In addition I asked to have some scratched buffed out that I would pay personally for and eventhough this was discussed it was not performed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a good job and in a timely manner. Kept you updated throughout the process

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Process was stress free from beginning to end. Communication throughout kept me informed of vehicle status. Heather displayed professional courtesy and was kind during repair process. She made no promises but delivered my car on time. The repair team did a flawless job. Hope I don’t have to visit Caliber again, if I’m need of body work-I will definitely return!

Likely to Recommend

Repair Quality

Vehicle looks amazing.

Customer Service

As my job includes measuring the customer experience, the through, professional, and communication I received throughout the process is what I aim for with my companies customers.

My Experience

Everything was very professional,I do have a suggestion,it will be nice to have some coffee and doughnuts just saying.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

With this tyoe of service, how could I NOT recommend

Repair Quality

Looks good as new!

Customer Service

I was consistently updated via text, informed of the timeliness expectation (which was exceeded) and explained during the inspection of the process and what was to be done step by step. Amazing service!

Returned Clean

My Experience

Everything was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Everyone that I talked to was very courteous and helpful. Ambrose was very knowledgeable and thorough

My Experience

Everything was good and on time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have had to use your services 4 times this year and have had no problems with the service I received.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was extremely pleasant

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely fabulous service!! From the first phone call I experienced nothing but professional support and courtesy!! My vehicle was repaired earlier than stated and the rental car return was made even easier than I anticipated!! I really hope we don't meet again, but if necessary, I would not hesitate to return!!

Likely to Recommend

Hope that I don't have to see you soon..but, if so, I'll be back

Repair Quality

Repaired earlier than expected! Everyone was very courteous and definitely eased my anxiety about the whole thing🙂

Customer Service

Very!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Highly recommended. Heather kept me updated on the progress of my repairs.

Likely to Recommend

Repair Quality

Heather kept me updated on the progress of my repairs. Caliber did a good job. Highly recommended

Customer Service

Returned Clean