Caliber - Belmont
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
work was performed without consent. I had specified that I wanted a call with an estimate before work to be started and was assured that was the procedure. my vehicle was complete and ready to be picked up. I was not able to get there and drop off service was offered. Drop off did not happen that day, or the next. (Thursday, Friday) over the weekend shop was closed. at 4:15 Monday afternoon I called to inquire and the service person casually became aware that I had been waiting. once I made a point to say not only was the car not dropped off as promised neither was there any communication about it, it was then that I was apologised to. the repair work appears well done. I can't say I am at all pleased by my experience
My Experience - 0.0/5.0 -
I was told that the work on my car would take from 2 to 4 days to complete. It actually took 8 days including a weekend. I was told that they were sorry but they had a back log. If I had known that, I probably would have taken my car somewhere else. This was my first experience with this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job! My car looks new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work. Kept me informed each step of the process. Will DEFINITELY use them if I ever need he ok p and will tell my friends about them as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The smell in the car was too strong for me to recommend them to a friend.
Repair Quality - 3.0/5.0 -
My battery went in working fine and came back with a dead cell. My radio was set on a different station and cranked. I am thinking they used my radio during repair work and may have messed it up. The battery was only 2 years old and cost me $150 to replace. The body work done on the car is great.
Customer Service - 5.0/5.0 -
People are great.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The front office needs to better support customers who woulkd like to pay the deductible by check. I wrote a check and it was run through the small check verification machine by your phone. The check was immediately rejected. No assistance was offered to solve the problem. I had to pay by credit card.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent. They stayed past normal hours to get me my car that day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They replaced my rear tail light and it wasnt broke. Mitch said they may have cracked it when they were taking it off. $182 for a tail light I could have bought myself for $55. He showed us the light and it had a bracket broken. Which would have happened from removing it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
The repairs performed on my vehicle were top-notch. The customer service was excellent from the front desk (Shane) to the master technicians in the body shop.
Likely to Recommend - 5.0/5.0 -
I had an extremely pleasant experience with everyone whom I encountered at Caliber Collision. It was apparent that they valued me as a customer and demonstrated that with excellent customer service and repairs.
Repair Quality - 5.0/5.0 -
I am so very pleased with the outcome of repairs made to my vehicle. She looks fabulous!
Customer Service - 5.0/5.0 -
Top-shelf customer service!