Caliber - Bentonville - West
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I’m happy with the work done to my vehicle—fast and professional.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I’m highly satisfied with the work done to my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great job and great communication.
My Experience - 5.0/5.0 -
Caliber did a great job on my car and their communication was excellent. Brian took great care of me and my vehicle and I appreciated him so much! Will definitely be returning for future needs!
My Experience - 5.0/5.0 -
Excellent services
My Experience - 5.0/5.0 -
Very thorough, professional, efficient and excellent customer service. Communication was great as was workmanship.
Likely to Recommend - 5.0/5.0 -
I received a recommendation, and I can see why.
Repair Quality - 5.0/5.0 -
I loved the process, it was straightforward
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great communication! The car was so clean inside and out when I went to pick it up and even had a new car smell! Impressed :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I don't think you went far enough to repair my truck. This was very upsetting to me.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks so much for cleaning the interior.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast and great communication
Returned Clean
My Experience - 5.0/5.0 -
Honestly this was the best customer service I've experienced in YEARS. They did a good job communicating what would need to be repaired on my car, and kept me updated throughout the whole process. When I picked up my car, Brian kindly explained everything that had been fixed. Everyone I interacted with was so pleasant!! And front desk was spectacular!! Thank you!!
My Experience - 5.0/5.0 -
My Ford Edge looks great. Just like it did before, some guy rear-ended me.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
At this time I wouldn't. It depends if you replace the leather seat that was cut by your workers.
Repair Quality - 2.0/5.0 -
Our door was repaired but our rear passenger side leather seat was damaged somehow during the repair.
Customer Service - 2.5/5.0 -
It was fine until I reported the damage to our leather seat. Now we are being ignored.