Caliber - Bentonville - West

4.9 (910reviews)
96%
2806 SW 14th St,  Bentonville,  AR  72712

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (910)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I barely recognized the car when I got it back, they had detailed it, and rotated the tires, no charge. The repair job they did was immaculate, and always they kept me informed of the process. High praise. Good people.

My Experience

Super easy drop off and pickup - great customer service and frequent updates were helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a SPECTACULAR job on my car. They are absolutely the BEST! THANK YOU ALL!

Likely to Recommend

The shop was absolutely incredible! They were the best I've ever dealt with.

Repair Quality

This experience was VERY easy for me. Thank you all for making this a smooth experience.

Customer Service

Everyone I spoke with were extremely nice, knowledgeable and professional.

My Experience

This was my first new car... ever... (only had it 5 months) and your staff ensured me that it would be repaired to be like new again. Thank you for that assurance and communication through the process. Debbie Sharp

My Experience

Likely to Recommend

Repair Quality

Awesome customer service! Desiree is such an asset to your team!

Customer Service

Returned Clean

My Experience

Brian and Desiree were really good keeping me informed on the progress of my truck repair. And thanks to all the people behind the scenes who worked hard to get this done so quickly.

Likely to Recommend

There was nothing about this process I could comment negatively about. From start to finish everything went well. Thank you for the great experience.

Repair Quality

Great communication and keeping me informed every few days.

Customer Service

The process was made easy from start to finish. Brian and Desiree were really good to work with

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Process was extremely easy, staff very friendly and helpful. Great experience.

Customer Service

Returned Clean

My Experience

Friendly, professional and good communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very quick very kind. Extremely professional.

My Experience

My experience was truly amazing!!! My car was returned very cleaned and detailed!!! I will definitely use again, if I need too!!!!!! Customer service was a 20!!!! Thanks again for an amazing experience!!!!

My Experience

Im so happy with the speed an quality of my repairs. I will 10/10 be recommending this collision center! Also super awesome service!

Likely to Recommend

Repair Quality

Wonderful and fast service, I was able to pre order my parts so I was only stuck in a rental for a couple days! Highly recommend calibar collision at the bentonville west location!

Customer Service

Desiree and Bryan were both Wonderful to work with!

Returned Clean

Likely to Recommend

Repair Quality

Friendly, repaired in a timely manner

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication is BEST IN CLASS! The text message system is very convenient and appreciated but the team also reached out directly for critical updates.

My Experience

Work was done well and the personnel at this shop are great to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job on my truck

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Awesome service all around

Customer Service

Excellent

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean