Caliber - Bloomington - American Bl

4.8 (3,902reviews)
96%
171 American Blvd,  West Bloomington,  MN  55420

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,902)

Likely to Recommend

Repair Quality

Great work. Couldn't even tell where damage occurred.

Customer Service

Great work. Kendra, our service contact was fantastic.

Likely to Recommend

Would recommend 👌

Repair Quality

Everything was perfectly done. Tyler was exceptional 👏 10 out of 10. He kept me informed as to what was happening and when it would be done. Very professional. I would recommend Caliber Collison to my friends and family. Thank you. (American Bld. Location. )

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

A very smooth process. They kept me informed of the progress daily.

Customer Service

Likely to Recommend

Repair Quality

They did a great job with my vehicle. I would definitely refer them to anyone that needs body work done. They’re fast and efficient and very respectable.

Customer Service

Returned Clean

My Experience

It appears all that needed to be replaced was done in a timely manner

Likely to Recommend

Repair Quality

Customer Service

My Experience

Person who helped me was really fun, nice and honest.

Likely to Recommend

Family has used you before and will continue to use you when needed.

Repair Quality

Car looks good, was kept inform of progress and informed of need to return for car completion when parts come in.

Customer Service

Worked with a great woman who was fun, informative and made me feel at ease.

Returned Clean

My Experience

Kendra gave me an estimate that I thought was reasonable based on past experience.i dropped my car off on a Monday morning expecting to pick it up later in the week before the weekend. I was very surprised to get a message the next morning that my car was completely repaired (replace and paint the front bumper and re-calibrate any involved systems). When I examined the work the bumper looked brand new and matched the rest of the car exactly. Finally, I noticed that they had washed the car including the all-weather floor mats! I thought that was a very nice touch. I'm not hesitant to give this Caliber Collision shop five stars. P.S. - I have used this shop a couple times in the past and they continue to impress.

My Experience

Tyler is a great asset, he reached out to me throughout the process and reassured me that they were doing their best to accurately and diligently fix the car as well as giving it back within the time frame I was hoping for. Great service exquisite service from Tyler and his whole team.

Likely to Recommend

Repair Quality

Customer Service

Tyler and his team are great! Very dedicated with updates and completed the mission efficiently and timely. Grateful to work with Tyler and his team. Thank you!

Likely to Recommend

No car was repaired to my satisfaction

Repair Quality

Tyler @ Bloominton Caliber Collison provided impeccable communication & the car was repaired to my satisfaction l.

Customer Service

Tyler provided impeccable communication & information about the process from start to finish

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job fixing my car! Kendra was awesome!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Tyler was really great to work with. He stayed in touch through the entire process and always kept me in the loop.

Customer Service

See prior comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I honestly can’t say enough about the excellent service , and communication I experienced from caliber collision. Two different shops had to be involved in my Range Rover’s repair and both shops made the experience seamless, and pleasant. .. Everyone I spoke to on the phone was so helpful and kind. During this process, I never had to wonder what was going on because the text updates were point on.. I had things explained in detail to me so I could fully understand my options, all the while receiving no pressure to upgrade services or spend more than needed.. I really felt that everybody I dealt with at collision caliber enjoyed their job, loved helping people through the process and that 100% customer satisfaction was their primary goal... Every interaction left me feeling like I was the most important customer they had… do you know how rare that is to find in a company today? I would highly recommend this company to anybody and I am not just blowing smoke here. This was one of the best experiences I’ve ever had with a company from start to finish there was no hiccups, not one!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My advisor did a awesome job of keeping me informed throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tyler is the best he goes step-by-step and let you know how your car is doing

Likely to Recommend

Repair Quality

Tyler is so nice and helpful

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very helpful. And kept me upto date of what was going on with the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service