Caliber - Bloomington - American Bl
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept informed on the progress of the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
kept me informed of progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt very communicated with, the repairs to my car look perfect, and I appreciated that it came back to us clean and beautiful!
Likely to Recommend - 5.0/5.0 -
It was a great experience.
Repair Quality - 5.0/5.0 -
The repairs on our car were perfect and we were well-communicated with throughout the process. I'd definitely go to Caliber again in the future.
Customer Service - 5.0/5.0 -
All the interactions were positive and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Work was never completed. Bodywork was unacceptable. Paint work was very poor. Pieces that were broken were never installed; shop ordered and still has. Refused to repair correctly. Horrible experience.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The only low point was how the receptionist was acting. Overall great service.
Customer Service - 2.5/5.0 -
Again reception was a little rude to be honest.
My Experience - 5.0/5.0 -
Great job team! Mike searched high & low for parts for my Equinox. Still waiting on one part but I have my car back for a few weeks & Grateful for the professionalism, friendliness & superb customer service. Car looks wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The original time estimate was much higher than the actual turn around time was. I had to plan for being without my car for much longer than I actually needed to and it caused some problems with my rental. Caliber was good at giving frequent updates and keeping an open line of communication. Overall very pleased.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly, accommodating and communicative. Car looks great and I would highly recommend.
Likely to Recommend - 5.0/5.0 -
I already have recommended it to family and friends
Repair Quality - 5.0/5.0 -
I had incredible service at Caliber Collision! They kept me informed and were very kind and we
Customer Service - 5.0/5.0 -
I had incredible service at Caliber Collision! They kept me informed and were very kind and welcoming.
Returned Clean
My Experience - 5.0/5.0 -
Was happy with the finish product