Caliber - Bloomington - American Bl
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very impressed by the service received, and especially the routine updates from Jason. He estimated the repair time and it was done right on time. He also answered all my questions. I also appreciated the coordination with Enterprise for the rental car. Thank you!
Likely to Recommend - 5.0/5.0 -
I was very pleased with the work done, the level of communication and the great staff at both Lyndale and Bloomington.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The staff was nice and helpful but my door handle fell off and I have only had the car back less than 2 weeks. I now have to go back to the collision place.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tyler did an EXCELLENT job. Thank you!
My Experience - 5.0/5.0 -
Tyler was very accommodating and informative throughout the entire process, contacting me with regular updates. He was also extremely kind and gave me top-notch service when we met in person. His female colleague at the front desk, whose name I did not get, was also very kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were well done. They did have my number down wrong so my car was done as of April 8 and I happen to go on my Progressive app today April 14 and found that it was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly people the quality that work was good. They just happen to have the wrong phone number for me so I didn’t know my car was done for about six days until I looked on my Progressive app, but why isn’t it done yet so I did get it back right away no
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repairs were great, they broke a usb c cable that was sitting on seat!!!
Likely to Recommend - 3.0/5.0 -
Broke, a usb c cable n car, also, steering wheel seems much looser & much more play in it than before!!!!
Repair Quality - 3.0/5.0 -
Broke, a usb c cable n car, also, steering wheel seems much looser & much more play in it than before!!!!
Customer Service - 3.0/5.0 -
Broke, a usb c cable n car, also, steering wheel seems much looser & much more play in it than before!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks, and I appreciate how fast you were able to complete the work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tyler consistent clear communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clear communication along the process work looks great
Customer Service - 5.0/5.0 -
Gave Concrete information delivered as discussed
Likely to Recommend - 5.0/5.0 -
Your team did a great job on my repair and i like the fact that there are many convenient locations
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
i was kept updated on the repairs and the expected timeline throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason was awesome about keeping me updated on my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for All you are great repair
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I just wane said thank you to Tayler , about he was alway there when I ever called and always updated and his costumer service excellent.
Customer Service - 5.0/5.0 -
Thank you Tayler, with excellent service on time updates
My Experience - 5.0/5.0 -
Kendra did a fantastic job keeping me updated on the progress of the car. She was friendly, accessible for questions, and went out of her way to make sure I knew what was going on during the process and to make to pickup process easy. The car came back looking amazing and honestly looked like a brand new car, inside and out. Thanks to Kendra and the whole team!!
Likely to Recommend - 5.0/5.0 -
Absolutely! Glad we picked Caliber.
Repair Quality - 5.0/5.0 -
Communication, through Kendra, was great throughout the process. And the end result looks fantastic!
Customer Service - 5.0/5.0 -
Kendra kept us up to date the entire time and was super helpful and accommodating when it came to pickup.