Caliber - Blue Island - Wireton Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I paid for a tire back driver side, never received it windshield wiper fluid leaking from the accident.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First day getting my car back was nice the car was clean and things seem fine. My only complaint was communication wasn't as much as I would have liked
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the way management resolved my problems they were amazing the whole Chicago west loop Illinois higher up were very kind courteous responsive they put themselves in my shoes and made my experience right and I'll be forever grateful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes I am satisfied with restoration of my vehicle and in the time period it was completed however l will be looking forward to call on a order item that closes the square gap right above the tailpipe on my bumper plate. I was told it should arrive in about two weeks and I will receive a call for the piece to be installed. Thank you guys for awesome customer service ….retired United States Navy veteran Mr William H Warren Jr
Likely to Recommend - 5.0/5.0 -
They do good work
Repair Quality - 4.5/5.0 -
Parts still need to be replaced
Customer Service - 4.5/5.0 -
Really stating that the team did a good job however I received my 2022 Palisade SEL Truck incomplete due to parts that still need to be replaced due to back order and I was told that they will call me when those items arrive at their shop in Blue Island Illinois 60406
My Experience - 5.0/5.0 -
Definitely a job well done as I am completely satisfied with the completion of my repairs.
Likely to Recommend - 5.0/5.0 -
Already referred a few family members
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision is top tier! My vehicle was completed way ahead of schedule and it looked better than before my accident. The staff was very friendly and keep me abreast of where they were in the process. I highly recommend them!
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Even though I took a long time because the frame had to be obtained, I’m satisfied with the finished product and the professional courtesy of notifying me about the progress of my vehicle
My Experience - 5.0/5.0 -
I had no previous experience but saw they were highly rated and in State farm network. It was a good experience, timely updates, and quality work. I recommend them to anyone who asks.
Likely to Recommend - 5.0/5.0 -
Shop did quality work and would highly recommend. I have little experience with other repair shops since my regular guy retired Happy to have picked them
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Hello, Thank you for completing the repairs to my vehicle. Overall, everything appears to be in good condition, and I appreciate the work that was done. However, I would like to document a few concerns that I’ve noticed after picking up the vehicle so they are on record for both your shop and my insurance company. 1. I am hearing what sounds like a metal-on-metal noise from the driver’s side suspension area. It seems to occur over every other bump or uneven section of the road. The noise sounds like it may be coming from the spring or suspension components. I’d like to know if this is considered normal after the repairs or if the vehicle should be inspected again. 2. Although I understand a wheel alignment was performed, the steering still feels slightly off. The vehicle seems to drift or pull slightly to the left while driving. It’s subtle, but when I briefly loosen my grip on the steering wheel, the vehicle does not continue tracking perfectly straight as I would expect after a proper alignment. 3. Before the repairs, my Lane Assist system was acting up. Since getting the vehicle back, it appears to be functioning properly, but I have not had enough time to consistently test it under different driving conditions to confirm everything is operating as intended. I wanted to document this in case any issues return. At this time, these are the only concerns I’ve noticed. I would appreciate it if these items could be documented and, if necessary, inspected to ensure all repairs were completed correctly. I’m documenting everything for insurance purposes and to ensure any repair-related concerns are addressed while the claim is still active. Thank you, and I look forward to your response.
Repair Quality - 3.0/5.0 -
Hello, Thank you for completing the repairs to my vehicle. Overall, everything appears to be in good condition, and I appreciate the work that was done. However, I would like to document a few concerns that I’ve noticed after picking up the vehicle so they are on record for both your shop and my insurance company. 1. I am hearing what sounds like a metal-on-metal noise from the driver’s side suspension area. It seems to occur over every other bump or uneven section of the road. The noise sounds like it may be coming from the spring or suspension components. I’d like to know if this is considered normal after the repairs or if the vehicle should be inspected again. 2. Although I understand a wheel alignment was performed, the steering still feels slightly off. The vehicle seems to drift or pull slightly to the left while driving. It’s subtle, but when I briefly loosen my grip on the steering wheel, the vehicle does not continue tracking perfectly straight as I would expect after a proper alignment. 3. Before the repairs, my Lane Assist system was acting up. Since getting the vehicle back, it appears to be functioning properly, but I have not had enough time to consistently test it under different driving conditions to confirm everything is operating as intended. I wanted to document this in case any issues return. At this time, these are the only concerns I’ve noticed. I would appreciate it if these items could be documented and, if necessary, inspected to ensure all repairs were completed correctly. I’m documenting everything for insurance purposes and to ensure any repair-related concerns are addressed while the claim is still active. Thank you, and I look forward to your response.
Customer Service - 3.0/5.0 -
Hello, Thank you for completing the repairs to my vehicle. Overall, everything appears to be in good condition, and I appreciate the work that was done. However, I would like to document a few concerns that I’ve noticed after picking up the vehicle so they are on record for both your shop and my insurance company. 1. I am hearing what sounds like a metal-on-metal noise from the driver’s side suspension area. It seems to occur over every other bump or uneven section of the road. The noise sounds like it may be coming from the spring or suspension components. I’d like to know if this is considered normal after the repairs or if the vehicle should be inspected again. 2. Although I understand a wheel alignment was performed, the steering still feels slightly off. The vehicle seems to drift or pull slightly to the left while driving. It’s subtle, but when I briefly loosen my grip on the steering wheel, the vehicle does not continue tracking perfectly straight as I would expect after a proper alignment. 3. Before the repairs, my Lane Assist system was acting up. Since getting the vehicle back, it appears to be functioning properly, but I have not had enough time to consistently test it under different driving conditions to confirm everything is operating as intended. I wanted to document this in case any issues return. At this time, these are the only concerns I’ve noticed. I would appreciate it if these items could be documented and, if necessary, inspected to ensure all repairs were completed correctly. I’m documenting everything for insurance purposes and to ensure any repair-related concerns are addressed while the claim is still active. Thank you, and I look forward to your response.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The sensors were not fleshed to the bumper at first. They had to readjust the sensors in the bumper.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and my Chevy pickup looks amazing Thanks! Caliber Collision!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service. Fast. Nice work.
Customer Service - 5.0/5.0 -
Friendly and prompt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an awesome job on my vehicle