Caliber - Blue Island - Wireton Rd

4.5 (995reviews)
91%
2956 Wireton Rd,  Blue Island,  IL  60406

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (995)

My Experience

The survive was awesome, will always return. Thank you for your service. Eric

Likely to Recommend

I highly recommend them.

Repair Quality

The work was great.

Customer Service

The service was great.

My Experience

The customer service man was very nice and the repairs where done very Professional an the customer service men kept me update with all repairs that was done an when it will be finished I will doing more Business with them

Likely to Recommend

Repair Quality

I love the service I will be back for more service they are quick an Professional an kept me update on all repairs I customer service was great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ed lebron, manager at weirton road location in blue Island illinois was exceptional. Caliber collision is Fortunate to have him.

Customer Service

Perfect professional customer service. Ed lebron was exceptional.

Returned Clean

My Experience

Ed lebron, mgr at weirton road, blue island location was exceptional. Perfect service and professional. Caliber collision is fortunate to have him. Thank you, Nancy hayes

My Experience

My car looks amazing! I’m so happy I chose Caliber for my repairs. Ed was awesome! Great customer service and he accommodated me when I couldn’t make it to drop off and pick up my car. I will definitely be referring to everyone I know!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The exterior work looks good, with the exception of some paint on a tail light that the shop is removing for me. The biggest disappointment was the upholstery job on the driver’s seat. It is lumpy with uneven seams. When compared to the passenger seat, which is the original, factory installed seat, it looks terrible. The car is only a year old and is a lease. I cannot accept less than perfect on a leather seat.

Customer Service

Kept me apprised and informed throughout the process, until the very end. Promises were made of delivery dates and then extended several times to the point where I arranged my work schedule expecting the car to be done and it was not. I think being clearer about when to expect the car back (instead of promising best case scenario like they did, promise worst case scenario instead). Would have saved me some time.

Returned Clean

Likely to Recommend

I have already spoken highly to family members who knew my car was being serviced and I would definitely recommend them

Repair Quality

Quality professionalism excellent customer service

Customer Service

Incomparable from the ladies in the office to the manager who personally assisted me it was a seamless experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend Caliber Collision to family, friends and associates.

Repair Quality

I received information on every step of the process.

Customer Service

Customer Service was great from the people at the location in Blue island. Ken called everyday informing me what stage the car was in and estimated date of completion.

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with the work Caliber Collision did on my vehicle. I also recommend them to anyone who needs car repairs. The staff is friendly and their prices are affordable.

Customer Service

The customer service is excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Local team was great and responsive. But trying to contact the company as a new customer is a real problem, even on the 800 number.

Returned Clean

Likely to Recommend

Repair Quality

I really appreciated the follow-up calls to confirm a status update

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional and courteous. They explained everything and kept me updated

Customer Service

Returned Clean