Caliber - Blue Springs

4.7 (464reviews)
92%
3705 US 40 E Highway,  Blue Springs,  MO  64015

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (464)

My Experience

I like how Caliber is always transparent with the work and the friendliness of the staff.

Likely to Recommend

Repair Quality

Great job, thank u!

Customer Service

Always kind

Returned Clean

Likely to Recommend

The work itself was fine but the lack of communication and continued delays make me hesitant to recommend or go back.

Repair Quality

Repairs all appear to be good quality but there seems to be some internal wiring that was missed or not repaired

Customer Service

When actually talking with employees their service was fine but I was told repeatedly I would get a call back when I called to check on status of my vehicle and would not get a call back and was repeatedly told my car would be done on a certain date only to be told at the very last minute when I got a hold of someone that it would take more time.

Returned Clean

My Experience

I really appreciate how smoothly this whole process was. Roque was very helpful with explaining the estimate process and then explaining what all was done to fix my car. I also really appreciated all of the weekly updates!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Staff was very polite and gave thorough explanations of what was going on with the car. They even assisted with coordinating the rental car drop off and pick up. Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I do have a gap in the passenger side door now. If you have some weather stripping for the frame that would be helpful. Otherwise the body work looks great.

Customer Service

Great communication from your team.

Returned Clean

Likely to Recommend

We especially appreciate their honesty. They broke a door panel that was not part of the original repair. They explained the error and fixed it when it may very well have been ignored/hidden without us knowing.

Repair Quality

We would give them a 10, but wondered why the repair took so many days to complete.

Customer Service

The receptionist was always very pleasant and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Awesome experience & job well done!

Customer Service

Above and beyond the call of duty

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I liked the customer service and the quality of the repair

Repair Quality

The front crew was amazing and quite helpful. They provide great information. The truck looked great.

Customer Service

I did not really have any contact with the repair crew.

Returned Clean

Likely to Recommend

Repair Quality

Staff communicated well, was respectful and professional. I would recommend this business to others.

Customer Service

Great communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car was ready quickly and looked great. I am a repeat customer. Who will recommend you to others. Thank you