Caliber - Blue Springs

4.7 (464reviews)
92%
3705 US 40 E Highway,  Blue Springs,  MO  64015

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (464)

My Experience

Back bumper was painted halfway only. Other side of bumper paint don’t match. Wiper blades water tank was not installed and after over a month I’m still waiting for my front windshield.

Likely to Recommend

Repair Quality

Customer Service

Still waiting for my front windshield, they painted the back bumper only halfway, and didn’t replace the water tank of wiper blades

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Repair Quality

Customer Service

My Experience

The repair took longer than originally promised, but the work was good.

My Experience

Good job looks good

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Customer Service

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Repair Quality

Great experience

Customer Service

Everyone was extremely nice and professional.

Returned Clean

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Never, the quality control here is a joke , taking my truck back and not happy after a simple fix took 3 weeks and they destroyed my truck by not checking anything or even verifying if it was ready

Repair Quality

Tailgate rubs against bumper, door handle fell apart, hose left unhooked.

Customer Service

Never would I use this shop again, poor quality and terrible work.

Likely to Recommend

Repair Quality

My van was scheduled the end of July (accident happened the 24th) they didn't actually get it towed to the shop till August 13th, didn't start working on it till the 16th. Repairs were completed and ready for pick-up August 27th around 4pm...by 4:30pm they wrecked it pulling it out of the garage, tearing the sliding door completely off on the driver's side. They did pay for my rental which I am currently driving but made sure to inform me that I will not be getting a discount on the previous work that had been done ( I didn't ask for one...but now I feel like I deserve one!). I'm still unsure of why the door was open in the first place...all the work that needed to be done was under the front end (was someone going through my stuff?) Also the person driving had to of ignored the beeping and the open door symbol on the dash.... or just floored the accelerator in reverse. Soo many questions but no one gave me answers! I'm still today without my van, given an estimate of September 20th. I wasn't going to give this review but I kept being texted. I do appreciate the rental, I just want my van back. I've lost so much money not being able to work because of it. Anyways, that's it. Hopefully I'll have a more positive response when all the work is done.

Customer Service

Returned Clean

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Customer Service

My Experience

The Lees Summit and Blue Springs office were so helpful and professional! This is the second time I have used Caliber Collision- great people!

Likely to Recommend

Anytime I would send people to you

Repair Quality

Super nice people who totally kept me informed

Customer Service

Super helpful

Returned Clean

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Repair Quality

Service was good

Customer Service

Returned Clean

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Repair Quality

Everything seemed to be put back together ans working well. Only thing, there was white smudges on the inside door panel. I was able to clean it off with no issues.

Customer Service

Everyone was very polite and curious

Returned Clean

My Experience

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Customer Service

Returned Clean

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Returned Clean

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My Experience

At first, we were signed up to go with a different body shop, knowing nothing about Caliber. But when our estimate appointment was scheduled almost 2 weeks out, we sought another shop and scheduled with Caliber. After, picking up our car today, we couldn’t have been more pleased. The finished product was excellent. From scheduling through completion, Caliber was exceptional to work with. Our frustration with “that other company” turned out to be a blessing. We had a GREAT experience going with Caliber and actually got our car back in excellent condition on the very same day we were originally scheduled for an estimate with “that other company”. After this experience, Caliber Collision definitely has our business.

Likely to Recommend

In our opinion, Caliber did a great repair job and are definitely at the top of our list should we need additional service.

Repair Quality

We were very pleased with our experience with Caliber. We were originally scheduled with another shop but they weren’t able to do our estimate immediately so we switched to Caliber - knowing nothing about them. After this first experience, we feel blessed that we switched & thankful that the other company was so busy.

Customer Service

Every employee was GREAT to deal with. And, we actually got our car back on the day our estimate was scheduled for with the first shop.

Returned Clean

My Experience

My Experience

Did a great job!

Likely to Recommend

Repair Quality

You guys did a great job and super friendly

Customer Service

You guys did a great job and super friendly

Returned Clean

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Customer Service

Returned Clean