Caliber - Blue Springs

4.6 (460reviews)
92%
3705 US 40 E Highway,  Blue Springs,  MO  64015

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (460)

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My Experience

Great service!

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10…great….thanks

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My Experience

They left my van cleaner than I brought it in

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Thank you for your patience and great communication throughout this entire process

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I think the paint color is off a little bit - doesn't quite match

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My Experience

Caliber made the body repair experience easy and quick, and their rates were competitive.

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My Experience

Great communication and vehicle looks great

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Gold star! All of the staff was super friendly, knowledgeable, and professional. They did an amazing job all around! 10/10 would Recommend!

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My Experience

Courtney is the best.. She made sure the experience was a pleasant one 😃

My Experience

I appreciate the updates, the honesty, and the easy process. Also, I initially took my car to another Caliber location that couldn’t get me in, and they called to another location to get me in sooner, which was above and beyond what they had to do. Highly recommended all around.

Likely to Recommend

I don’t recommend these types of shops to people usually

Repair Quality

It took over 2 months to get my car back and it was gross inside

Customer Service

Everyone was very nice

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Repair Quality

There are 2 places where Primer over sprayed onto the bottom black trim. They color painted it, re-assembled it, polished it, washed it and I assume someone checked it. No one saw the primer or cared enough to remove it!! When I went in for the estimate I was told it would take about a week. It actually took about 2 1/2 weeks. This was a fairly minor accident repair. Less than $3,000. I called on the Friday before my scheduled Monday drop off to be sure they were on schedule. I then called the car rental. I was told they had no cars available on Monday. They did have 1 car on Tuesday for me. I called Caliber right back and told a man that answered that I had to change drop off to Tuesday due to the rental. He said no problem. On Tuesday morning I received a call asking why I did not bring the car on Monday as scheduled. They said they had no record of me calling to reschedule. Not an overly friendly type call. I called them right back and told her that I did call on Friday and rescheduled it with the man that answered. He must not have told anyone or made a note on the schedule. So, they did not clean up the excess primer, took 1 1/2 weeks longer than expected and did not change their schedule after I called. The work they did looks good. I held up replying until I washed the car to be sure the paint did not fall off. Seems to be ok.

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See previous

Likely to Recommend

Absolutely!

Repair Quality

I had the chance to drive my car again for the first time this morning. Absolutely superb! Many thanks for doing such a great job - if anything, it’s handling better than it did before! Thank you!

Customer Service

I loved that you were in constant touch by text. I was very comfortable with that.

Returned Clean