Caliber - Blue Springs

4.6 (458reviews)
90%
3705 US 40 E Highway,  Blue Springs,  MO  64015

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (458)

Likely to Recommend

Repair Quality

They kept me up to date on the process & finished my car a week earlier than originally scheduled! Very happy with their work & the staff was very friendly & answered all of my questions.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everyone was very kind and honest I was frustrated when I walked in and kinda snippy but the women at the front desk was very kind and helpful. Big thanks to yall

Customer Service

Everyone was very kind and honest I was frustrated when I walked in and kinda snippy but the women at the front desk was very kind and helpful. Big thanks to yall

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Fast repair time, kept in touch the entire time, and assisted with the rental. Smooth and easy process

My Experience

It looks great! Like nothing ever happened.

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Repair Quality

Customer Service

The back seat of my car had lots of dust and debris that should have been cleaned out.

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Repair Quality

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Repair Quality

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Customer Service

My Experience

Courtney and staff great to work with!

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Repair Quality

Customer Service

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Repair Quality

Wonder how much longer it would have taken if I hadn't found parts needed online, which I relayed to body shop. Everyone was very courteous, but shouldn't have been up to me to find parts.

Customer Service

See previous

Returned Clean

Likely to Recommend

I was pleased with the work and service

Repair Quality

You made sure everything thing was good before letting it go!

Customer Service

They kept me informed.

My Experience

The people up there are great. I really appreciate the friendly attitudes all I've worked with.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

There was a disagreement on how the supplements were to be handled. In the end I was right and the insurance company straightened out the shop. But I'm displeased with the way it was handled and how I was treated. Specifically, the estimator on my case (Danai) was rude, treated me like I was a criminal, refused to listen to anything I said, and even tried to refuse to let me speak to management. I would recommend providing some more customer service training.

My Experience

Although I do appreciate the extra effort we noticed you put her license plate on and it looks really good. I wish someone would have let me know that the place I chose for repairs sold instead of driving by and finding out. There was one text message that was kind of rude to me about a part that was on our specs to be ordered but the text said you couldn’t have known we needed that part. I know that Mike went back out and told me he would have to add that to our quote. immediately after that text I got another followed up with a more professional text. For the most part we are satisfied and did notice the extra effort put into the repair..

My Experience

I was really impressed by the work you all did and was awesome with timing would definitely recommend you all to friends and family great work!

Likely to Recommend

Repair Quality

I’ve had problems with my car don’t know exactly what happened had to get freon in it and now went to get in it today and it wouldn’t start so have an appointment with Firestone tomorrow at 10

Customer Service

Returned Clean

My Experience

Repair was done right and finished before the expected date.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’ve used this shop in the past for repair work and they did a great job so that’s why I bought another vehicle in for repairs.

Repair Quality

Customer Service

Returned Clean